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Director of Housekeeping

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Four Seasons

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Location:
Spain , Illes Balears

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Reporting to the Director of Room, the Director of Housekeeping is responsible for overseeing and managing all aspects of the housekeeping department to ensure the highest standards of cleanliness, presentation, and guest satisfaction throughout the hotel. This role provides strategic leadership, implements service standards, manages budgets, and ensures compliance with health and safety regulations. The Director of Housekeeping plays a key role in maintaining the property's brand image and delivering an exceptional guest experience.

Job Responsibility:

  • Lead and manage the Housekeeping Department team, overseeing all aspects of recruitment, training, scheduling, performance evaluations, and disciplinary actions as needed
  • Develop and implement comprehensive cleaning and preventive maintenance programs to preserve the aesthetic appeal and longevity of our furniture, fixtures, and equipment
  • Uphold stringent cleanliness standards, conducting regular inspections, and collaborating closely with external contractors to ensure prompt and top-quality service delivery
  • Exemplify the highest levels of hospitality and professionalism when handling guest interactions, promptly addressing complaints, fulfilling special requests, and coordinating housekeeping requirements
  • Monitor departmental expenditures, including labor costs, uniform expenses, linen inventory, cleaning supplies, and contracted services, to meet established financial targets
  • Maintain accurate inventory records, conduct periodic inventories, and recommend appropriate actions based on inventory outcomes
  • Prepare annual budgets for labor and operational expenses, and contribute valuable insights to the Capital Plan through well-considered proposals
  • Ensure the smooth and efficient functioning of the Laundry/Valet Department, offering support and assistance as necessary

Requirements:

  • Exceptional leadership capabilities and outstanding interpersonal skills
  • The ability to effectively prioritize tasks and adapt to evolving operational demands
  • A steadfast work ethic, sound business acumen, and an unwavering commitment to delivering unparalleled service
  • Three to five years of proven experience in diverse Rooms Operations management roles
  • A college degree in hotel management, business administration, or equivalent experience
  • Work Experience: 2 Years
  • Degree: Professional /Technician
  • Languages: Spanish / English
  • Language Ability: High
What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts
  • Complimentary Dry Cleaning for business clothes
  • Complimentary Employee Meals
  • Discounts at our hotel restaurants
  • Discounts on local services
  • Housing allowance
  • Free access to the hotel gym

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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