Director of Housekeeping

• Manage all aspects of housekeeping operations, including guest rooms, public areas, laundry, and uniform services
• Develop and implement cleaning schedules, quality standards, and productivity goals
• Monitor inventory levels for linens, supplies, and cleaning products, ensuring cost-effective management
• Recruit, train, and lead a high-performing housekeeping team, fostering a culture of excellence and teamwork
• Conduct regular team meetings and training sessions to ensure adherence to Four Seasons standards
• Provide ongoing coaching and professional development opportunities for team members
• Ensure guest rooms and public areas consistently meet or exceed Four Seasons’ quality standards
• Address and resolve guest concerns promptly and professionally, enhancing overall satisfaction
• Collaborate with other departments to ensure seamless service delivery
• Maintain compliance with health, safety, and environmental regulations
• Implement and monitor safety protocols and procedures within the housekeeping department
• Conduct regular inspections to ensure adherence to cleanliness and safety standards
• Analyze performance metrics and guest feedback to identify areas for improvement
• Stay informed about industry trends and innovations in housekeeping practices
• Proactively identify and implement process enhancements to improve efficiency and quality

• Minimum of 5 years in a leadership role in housekeeping, preferably within luxury hospitality
• Pre-opening experience is highly desirable
• A Bachelor’s degree in Hospitality Management or a related field is required
• Exceptional attention to detail and commitment to maintaining the highest standards
• Strong leadership and interpersonal skills to inspire and manage a diverse team
• Excellent organizational and time-management abilities
• Effective communication skills to engage with guests and team members
• Fluency in Arabic and English is required
• Must be eligible to work in Red Sea, Saudi Arabia

Pre-opening experience is highly desirable

• Competitive Basic Salary, Live out Allowance
• Travel Allowances, if applicable
• State-of-the-art staff accommodation
• 30 working days’ vacation
• 10 days of Public Holidays annually
• Complimentary employee meals
• Medical and Life Insurance
• Worldwide Complimentary Room Nights with Four Seasons
• Laundry/dry cleaning for work attire
• Growth and Development opportunities