Director of Housekeeping Job at Four Seasons (Hook, Hampshire)

Director of Housekeeping

Four Seasons

Location:
United Kingdom , Hook, Hampshire

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are seeking an experienced and inspirational Director of Housekeeping to lead our exceptional housekeeping team. As a key member of the hotel’s leadership, you will ensure that all guest rooms, suites, public areas and back‑of‑house spaces are maintained to the highest Four Seasons standards of luxury, cleanliness and presentation. You will oversee all housekeeping operations, drive service excellence, manage departmental budgets, and cultivate a supportive, motivating environment that empowers your team to deliver flawless guest experiences every day.

Job Responsibility:

Provide strategic leadership and direction for the entire housekeeping department, ensuring world‑class standards across all areas of the hotel
Oversee staffing, training, development and performance management for the housekeeping team
Manage departmental budgets, cost controls, labour planning and inventory management effectively
Drive continuous improvement through operational planning, process optimisation and quality checks
Collaborate closely with Front Office, Engineering, Spa and other departments to ensure seamless operations
Uphold Four Seasons brand standards and service expectations at all times
Ensure full compliance with health, safety and hygiene regulations
Address guest feedback promptly and professionally, ensuring exceptional satisfaction and personalised service
Lead by example, fostering a positive and engaging team culture

Requirements:

Previous experience as a Director of Housekeeping or Assistant Director within a luxury hotel environment
Strong leadership abilities with a passion for developing, motivating and inspiring large teams
Exceptional organisational skills, attention to detail and a commitment to excellence
Proven financial acumen with experience managing budgets and productivity targets
Ability to thrive in a fast‑paced, guest‑focused environment
Excellent communication skills and a warm, professional approach
Flexibility to work varied shifts, including weekends and holidays, based on business needs

What we offer:

Excellent training and career development opportunities
Annual incentive programme based on agreed KPI's
Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world with years of service
Free meals at Henry’s while on duty, including fruits, coffee/tea available throughout the day
Shuttle bus service from the hotel between Fleet & Church Crookham
Holiday entitlement increases with years of service up to 33 days off
Bupa dental plan available after 6 months of service
Opportunities to build a successful career with global potential
Free uniform dry cleaning
Annual themed employee party and many social, charitable & sporting events throughout the year
Access to Wagestream – salary advance benefit
Employee recognition programmes

Additional Information:

Job Posted:
January 31, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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