Director of Housekeeping Job at Four Seasons (Tianjin)

Director of Housekeeping

At Crescent Hotels & Resorts, we are a team of hospitality professionals that ar...

Location

United States , Dallas

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

You have at least 4 years prior experience in a large hotel
Marriott brand a plus
You have excellent communication and leadership skills
You take pride in providing excellent service and high level of cleanliness of the rooms for our guests and have a great attention to detail
You have a passion for our industry and for provide quality of service to our customers
You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life.

Job Responsibility

As the Director of Housekeeping, you will be hiring and leading the Housekeeping staff to ensure excellent quality of service to our guests
You will provide clear direction in assigning and instructing housekeeping and laundry staff in details of work, plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel, which requires continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc
Manage finances of housekeeping and laundry operations including budget and inventory controls
Analyze data and compile reports on expenditures, wages, labor, supplies etc. in relation to hotel financial forecasts and budget
Establish and maintain adequate supplies for efficient operation of the department
Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and monitor house count and make staffing adjustments accordingly.

What we offer

Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Discounts with our Crescent-managed properties in North America for you & your family members
Discounts at Marriott Brand properties worldwide

Fulltime

Director of Housekeeping

Looking for an exciting opportunity to join a world-class team and work in one o...

Location

United States , Boston

Salary:

105000.00 - 110731.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Experience in a luxury, fast paced, hospitality environment
Must be legally permitted to work in the United States
Visa sponsorship not available

Job Responsibility

Manages the staff of the Housekeeping Department
Interviews and trains the staff
Schedules staff
Makes or coordinates the daily assignment of work
Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Assures the financial goals of the department are being met

What we offer

Zero-cost medical, dental and vision insurance for you and your eligible dependents, after 30 days and complimentary life insurance
Matched 401(k) retirement plan after 1 year
Complimentary and discounted employee travel program after 6 months around the world
Complimentary daily employee meals
Discounted parking and public transportation
Complimentary laundry
Robust time off plan: paid time off, holidays, personal days, floating holidays

Fulltime

Director of Housekeeping

The Director of Housekeeping ensures that our guest accommodation and all areas ...

Location

United States of America , Miami Beach

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Three to five years' experience with a diversity of Operational Rooms Division management positions
A college degree preferably specializing in hotel management or business administration, or equivalent experience is recommended
Valid work authorization for the U.S.

Job Responsibility

Ensures that guest accommodation and all areas in the front and back of house are maintained in a spotless condition at all times
Oversees the hotels laundry and valet services
Ensures that Four Seasons standards are met through the effective training and management of our housekeeping team, ensuring that labor and other costs are controlled without compromising quality, and coordination with all other departments of the hotel

What we offer

Energizing Employee Culture where you are encouraged to be your true self
Comprehensive learning and development programs to help you master your craft
Inclusive and diverse employee engagement events all year-round
Exclusive discount and travel programs with Four Seasons
Competitive wages and complimentary medical, vision and dental insurance for qualifying employees
Competitive Salary & Wages
Medical, Dental and Vision insurance
401(k) Retirement Plan
Complimentary Parking
Paid Time Off and Holiday Pay

Fulltime

Director of Housekeeping

We are looking for an individual who can manage the operations of the housekeepi...

Location

United States of America , Orlando

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Thorough knowledge of Hotel Operations, Hotel Services, Hotels policies and regulations, technical knowledge of Opera, HotSOS and Microsoft Office Application
5-10 years experience with a diversity of Operational Rooms Division management positions
Ability to speak and write English with fluency in other languages
Spanish preferred
Excellent interpersonal relationship with positive attitude and ability to work cohesively as part of a team
Experience working with 3rd parties and staffing companies preferred
Ability to read and interpret business records and statistical reports
basic mathematical skills to interpret financial information to prepare budgets
Ability to understand the government regulations covering business operation
Confidently make business decisions based on productions reports and similar facts as well as on your own experience and personal opinions

Job Responsibility

Manage the operations of the housekeeping staff
Promote a safe environment
Maintain quality service to achieve maximum guest satisfaction
Oversee the overall leadership of staff and staff development
Protection of assets and departmental expenses
Responsible for cleanliness of the entire hotel property
Ensure that guest accommodation and all areas in the front and back of the house are maintained in a spotless condition at all times
Ensure that Four Seasons standards are met through effective training and management of our housekeeping team
Manage the working partnership with a fully outsourced 3rd party housekeeping and laundry team
Assure the financial goals of the department are being met

What we offer

Energizing Employee Culture
Comprehensive learning and development programs
Inclusive and diverse employee engagement events
Exclusive discount and travel programs with Four Seasons
Competitive wages and benefits package
Medical Insurance after 30 days of employment
Employer-paid Dental and Vision insurance
401(k) and Retirement Plan Matching
Employee Assistance Program

Fulltime

Director of Housekeeping

Manages housekeeping functions and staff on a daily basis to ensure property gue...

Location

United States , Dallas

Salary:

80000.00 - 103000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
3 years experience in housekeeping or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
3 years experience in housekeeping or related professional area

Job Responsibility

Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained
Directs and works with team to successfully execute all housekeeping operations
Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department
Responsible for inspecting areas of responsibilities and following up with a plan for improving results
Ensures compliance with all housekeeping policies, standards and procedures
Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate
Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
Inventories stock to ensure adequate supplies
Supervises an effective inspection program for all guestrooms and public space

What we offer

Bonus Eligible

Fulltime

Director of Housekeeping

Manages housekeeping functions and staff on a daily basis to ensure property gue...

Location

China , Shanghai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
3 years experience in housekeeping or related professional area OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
3 years experience in housekeeping or related professional area

Job Responsibility

Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained
Directs and works with team to successfully execute all housekeeping operations
Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department
Responsible for inspecting areas of responsibilities and following up with a plan for improving results

Fulltime

Director of Housekeeping

Manages housekeeping functions and staff on a daily basis to ensure property gue...

Location

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
3 years experience in housekeeping or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
3 years experience in housekeeping or related professional area

Job Responsibility

Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained
Directs and works with team to successfully execute all housekeeping operations
Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department
Responsible for inspecting areas of responsibilities and following up with a plan for improving results
Ensures compliance with all housekeeping policies, standards and procedures
Understands the importance of department’s operation on the overall property financial goals and educates staff on details as appropriate
Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
Inventories stock to ensure adequate supplies
Supervises an effective inspection program for all guestrooms and public space

Fulltime

Director of Housekeeping

Four Seasons Hotel and Residences New Orleans is seeking candidates to join our ...

Location

United States of America , New Orleans

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 15 years Housekeeping experience in fast-paced, high pressure, big box hotel environments
Minimum 3 years managerial experience in Housekeeping or Operational Rooms Division Management positions
Strategic, strong business acumen, high-level communication and interpersonal skills
Passionate and motivated leader with excellent personal presentation and ability to lead a multi-cultural team
Ability to multi-task on several tasks at once
Work authorization in the United States

Job Responsibility

Leads the entire housekeeping team. Interviews, trains, coaches and schedules the team to ensure Four Seasons standards are executed
Establishes detailed cleaning and preventive maintenance programs to ensure appearance and life of all furniture, fixtures and equipment
Sets and maintains high standards of cleanliness. Assigns staff to complete the needed activities for the day. Monitors staff's activities to assure that standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily. Works directly with outside contracted companies to assure quality and timeliness of work
Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all guest requests in an accurate and timely manner. Coordinates the housekeeping needs of any Condominium or Co-op owners. Interaction with guests will be in person and by phone
Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Uniforms, Linen, Guest Supplies, Cleaning Supplies and Contract Services. Establishes and maintains accurate inventory records. Participates in periodic Linen, Uniform and Supplies Inventories. Recommends appropriate actions passed on results of inventory. Assures that equipment is properly maintained. Prepares annual budget for labor and operating expense. Proposes items to be included in annual Capital Plan
Assures effective operation of the Laundry/Valet Department. Assists the department when needed
Responds swiftly and effectively in any hotel emergency or safety situation

What we offer

Rewarding Work Culture
Excellent Mentoring, Training and Development Opportunities
World Class Medical, Dental, and Vision Insurance Program
Discounted Accommodations at Four Seasons Worldwide after 6 months
Holiday and Vacation pay (9 paid Holidays including Mardi Gras)
Complimentary employee meals prepared by the Four Seasons Culinary Team
Complimentary dry cleaning of employee uniforms
Discounted parking near hotel
401k participation with a company matching program

Fulltime

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Director of Housekeeping

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