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This position will be responsible for shaping and driving the strategic vision for Human Capital Management (HCM) systems across the organization. This individual serves as a bridge between the technical team, HR business professionals, and senior leadership, ensuring that HCM technologies are leveraged to support the operational and business objectives of the company. A key focus of the role will be the implementation of a new HCM system, overseeing the full project lifecycle from selection and deployment to post-launch optimization. Additionally, the Director will lead continuous process improvement initiatives across all HR systems and platforms, ensuring they remain efficient, effective, and aligned with evolving business needs. This position is tasked with evaluating emerging trends in HCM technology, aligning system capabilities with workforce needs, and fostering a culture of innovation and continuous improvement.
Job Responsibility:
Develop and implement global strategies for operating HCM-related technology services
Serve as a key advisor to senior management and HCM technologies and services, best practices, and vendor relations
Define and execute a global HR technology roadmap aligned with organizational objectives and regional compliance requirements
Ensure systems support multi-country payroll, benefits, and workforce management
Serve as the global owner of Rippling and other HRIS platforms, ensuring optimal configuration for diverse geographies
Drive integration with finance, IT, and third-party systems to enable end-to-end automation
Develops and maintains procedures governing the operation, maintenance and security of the HR systems
Troubleshoots system problems and involves necessary parties, bringing any issues to closure
Establishes a positive relationship with vendors and remains current with all technological advancements pertaining to the systems
Directs the testing and implementation of system updates, fixes and reports prior to release to the end-users
Lead global HR systems transformation projects, including vendor selection, implementation, migration, and change management
Establish governance frameworks for system usage and data integrity across regions
Partner with HR leaders to standardize core processes while accommodating local regulatory and cultural requirements
Implement and continually refine scalable workflows for onboarding, payroll, benefits, and talent management
Develop global reporting and analytics capabilities to provide actionable insights for workforce planning and compliance
Ensure data accuracy and security across all regions
Collaborates with the Data, Analytics, and Reporting team to ensure relevant and reliable information is available for firm decision makers
Maintain adherence to GDPR, and other international data privacy regulations
Implement robust security protocols and audit processes
Remains knowledgeable regarding privacy issues relating to all data housed in the HR system and ensures compliance with the various laws
Understands federal and state laws as they pertain to all HR and oversees compliance with same
Build and lead a global HR technology team, fostering innovation and continuous improvement
Act as a strategic partner to HR, Finance, IT, and regional leadership teams
Prepares estimated budgets for capital and operational expenditures relating to the maintenance of the HR systems
Meets with Director of Benefits to discuss proposed new plans or plan changes and analyzes to determine effect on HR systems and dissemination
Requirements:
Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field
10+ years of progressive experience in HR technology leadership roles within global organizations
Hands-on experience with Rippling, including global implementation and optimization
Proven success in HR systems transformation projects across multiple regions
Strong understanding of global HR processes (payroll, benefits, compliance, talent management)
Expertise in HR technology strategy and vendor management
Strong project management skills with experience in Agile or similar methodologies
Excellent communication and stakeholder management across cultures and time zones
Analytical mindset with proficiency in HR data reporting and visualization tools
Nice to have:
Ability to observe all HIPPA regulations and maintain confidentiality
Understanding of state and federal legislation as it pertains to benefits