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Functions as the leader of the property’s group sales effort for properties with many events over 300 peak rooms, managing reactive and proactive group sales efforts; overseeing on-property sales associates; building long-term customer relationships; implementing brand service strategies; maintaining accountability for group revenue goals and forecasting; ensuring high levels of guest satisfaction; collaborating with management to create effective sales strategies; maintaining successful performance while increasing revenues and controlling expenses
Job Responsibility:
Functions as the leader of the property’s group sales effort for properties with a significant number of events over 300 peak rooms
solicits, books and develops local group business
recommends booking goals for sales team members
develops and manages group sales revenue and operation budgets, and provides forecasting reports
works with management team to create and implement a group sales/marketing plan addressing revenue, customers and market
assists with selling, implementation and follow-through of group sales promotions
executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards
manages the property's reactive and proactive group sales efforts
maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues
monitors the effective resolution of guest issues arising as a result of the sales process
works collaboratively with off-property sales channels
interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments
manages and directs the on-property group sales effort to achieve hotel revenue goals
creates effective structures, processes, jobs, and performance management systems
identifies, trains, and mentors group sales associates
Requirements:
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
4 years experience in the sales and marketing or related professional area
4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
2 years experience in the sales and marketing or related professional area
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