Director of Governance, Risk, Compliance and Trust Job at Everlaw (Oakland)

Job Description

Everlaw is seeking a pragmatic and execution-oriented Director of GRCT to lead our Governance, Risk, Compliance, and Trust function. This role is responsible for setting the "North Star" for how we manage risk, earn customer trust, and scale compliance programs in a way that enables—rather than slows—business innovation. Reporting to the VP of Information Technology & Security, you will own the day-to-day execution and continuous evolution of Everlaw’s risk, compliance, and trust programs, ensuring our governance posture scales with the business. This role sits at the intersection of technical rigor and commercial enablement, partnering closely with DevOps, Product Security, Corporate Security, Legal, Engineering, Sales, and Customer teams to translate complex requirements into clear controls and credible assurances that build customer confidence.

Job Responsibility

Public Sector Compliance Ownership: Own Everlaw’s public sector compliance posture, including FedRAMP and GovRAMP authorization and ongoing maintenance
Regulatory & Contractual Requirements: Ensure compliance with specialized regulatory and contractual requirements (e.g., CJIS, FTI)
Global & Industry Certifications: Accountable for global and industry certifications, including SOC 2, ISO 27001/27017/27018, UK CE+, GDPR, and HIPAA
Audit Readiness & Execution: Ensure sustained audit readiness through clear control ownership, effective evidence management, and scalable compliance processes
Strategic Certifications & Market Access: Own the go/no-go framework for pursuing new certifications or regulatory authorizations (e.g., ISO 42001)
Regulatory Awareness: Continuously monitor emerging regulatory and industry requirements and advise leadership on impact, readiness, and timing
Security Risk Identification & Management: Oversee the identification, assessment, and tracking of information security risks
Security Impact Analysis (SIA): Partner with Security Engineering to lead the SIA process for major system, infrastructure, and product changes
Third-Party Security Risk: Oversee the vendor security risk lifecycle, from onboarding through ongoing monitoring and renewal
Pragmatic Governance & Decision Support: Maintain security policies, standards, and exception processes
Emerging Technology & Risk Visibility: Govern security risks related to emerging technologies, including AI/ML
Customer Trust Ownership: Own Everlaw’s customer-facing trust posture
Trust Center & Artifacts: Set direction and provide oversight for Everlaw’s Trust Center and related trust artifacts
Customer Assurance Model: Partner with Sales, Customer Success, and Legal to support customer security questions, reviews, and audits
Strategic Engagement: Act as a subject matter expert in executive-level customer conversations on trust and security compliance topics
Feedback Loop: Ensure customer trust insights and recurring assurance themes inform risk governance and compliance priorities
Program Operations & Scalability: Drive operational excellence across GRCT programs by improving core processes, reducing manual effort, and ensuring programs scale efficiently
Systems, Automation & Tooling: Own the evolution of the GRCT tech stack
Metrics & Execution Rigor: Establish clear program metrics and operating rhythms to track effectiveness, surface bottlenecks, and drive predictable execution
People & Team Leadership: Lead, coach, and develop GRCT team members
Continuous Improvement & Resourcing: Champion continuous improvement by incorporating lessons learned from audits and customer feedback into program enhancements

Requirements

10+ years of experience in Information Security, Risk, or Compliance
Senior ownership of FedRAMP Moderate/High programs from authorization through steady-state operations
Hands-on experience implementing modern GRC automation platforms
Experience driving a shift from manual compliance processes toward Continuous Control Monitoring
Strong risk judgment, evaluating control gaps, exception requests, and architectural trade-offs pragmatically
Technical literacy to lead Security Impact Analyses (SIA) and embed compliance into DevOps and CI/CD workflows
Experience supporting customer assurance and GTM efforts—from complex security questionnaires to executive-level conversations
Operational and people leadership skills, skilled at establishing operating rhythms, defining meaningful program metrics, driving predictable execution, and coaching high-ownership teams
Clear and credible communicator, able to distill complex technical and regulatory topics
Bachelor’s degree in Information Security, Computer Science, Engineering, Information Systems, or a related field (or equivalent practical experience)
Possess relevant security certifications such as CISM, CISSP, or CISA

What we offer

Equity program
401(k) retirement plan with company matching
Health, dental, and vision
Flexible Spending Accounts for health and dependent care expenses
Paid parental leave and approximately 10 days (80 hours) per year of sick leave
Seventeen paid vacation days plus 11 federal holidays
Membership to Modern Health to help employees prioritize mental health and wellness
Annual allocation for Learning & Development opportunities and applicable professional membership dues
Company-sponsored life and disability insurance
Work in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt
Flexible work-from-home days on Tuesdays and Fridays
Monthly home internet reimbursement
Select your preference of hardware (Mac or PC) and customize your desk setup
Enjoy a wide variety of snacks and beverages in the office
Bond over company-wide out-of-the-box events and fun activities with your team
Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
Take advantage of learning and career development opportunities

Chief Country Compliance Officer Sr Mgr

Oversees the Citi Compliance Risk Management Program for a medium to smaller fra...

Location

Bahamas , Nassau

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Credibility as a subject matter expert and experience of dealing with issues that have a high impact at all levels of the organization
Experience of working with key country level regulators and industry associations
Knowledge of local regulatory requirements and obligations and the ability to identify emerging compliance issues and themes
An ability to influence senior business leaders on all compliance risk-related matters affecting the business. The individual should have the ability to independently challenge, when needed, while at the same time being supportive and solution-based and not being perceived as obstructive
An ability to be “hands on” and “in the trenches” with the direct team, while also bringing a sense of strategic vision and a global sensibility to the function
Ability to navigate and negotiate through conflicting demands to maintain focus on priority objectives while ensuring key stakeholders’ needs are met
Strong team leadership, communication, interpersonal and management skills, with a track record of leading through change and the ability to effectively communicate the strategic vision to various stakeholder groups
Effective negotiation skills, a proactive and “no surprises” approach in communicating issues and strength in sustaining independent views. Strong presentation and relationship management and influencing skills are essential
The ability to thrive and execute in a complex, highly matrixed, global environment
Bachelor’s Degree highly preferred or relevant, equivalent experience. Preference for post graduate degree and/or recognized professional qualifications where applicable. Professional qualifications may include: CRMC or equivalent, CPA, ACA, CIA, CFA, ACAMS, etc. strong technical knowledge of compliance regulations and requirements, experience within a highly complex, global financial institution, regulator or related industry participant.

Job Responsibility

Annual Country Compliance Plan: Preparing, obtaining approval and successfully completing an annual compliance risk management plan, in accordance with the global template and content and presentation requirements, setting out how compliance risk will be managed within the jurisdiction and its constituent parts, and the role to be played by ICRM in order to achieve the plan. Identification of the jurisdictional requirements, accountabilities and the process ownership and monitoring and testing ownership, as well as the determination of suitable staffing, hours required and secured budget in order to achieve the state of compliance within risk appetite will be set out in the plan, which will be reviewed quarterly with the jurisdictional CCC and ICRM, as well as any applicable legal entity, as well as where required by applicable regulatory agencies. The annual country compliance plan must take into consideration the applicable compliance risk assessments and MCAs appropriate to the jurisdiction and its activities.
State of Compliance Reporting: Preparing quarterly, in accordance with the approved global format, and in adherence to all established requirements for the State of Compliance reporting. The State of Compliance report will be presented to the appropriate CCC, BRCC and legal entity Board or Board Audit Committee, or other such Board committee required within the jurisdiction.
Enhancing Governance: Providing a valued interactive program of support and compliance risk management services covering the assessment and reporting of Key Compliance Risks across products, services, functions, legal entities, service centers and the jurisdiction as a whole. Providing stakeholders with insight and practical solutions as well as credible challenge to improve the ethical control culture, and conduct risk environment. Timely reporting of significant local regulatory issues to local, overseas, regional, and global stakeholders. Same-day escalation of regulatory reports received. Maintaining on-going assessment and reporting of the State of Compliance through the relevant corporate governance committees such as country audit committee(s) and/or subsidiary board(s), country coordinating committee and business risk management committee, and other management body(ies). Key Activities Compliance Risk Culture:
Stakeholder Support and Relationships: Developing senior management relationships, including with legal entity management focus, inclusive of non-executive directors (where they exist in the jurisdiction), and the CCO as well as product functional and entity/service center line management. Informing senior management and directors of subsidiary boards, and the country/business management of significant compliance matters that require their attention or action. Proactively anticipate and help the business and functions plan for changes in the compliance and regulatory environment in the country. Provide support to compliance programs and country/business management on policy interpretation and “gray area” exposures. Build and maintain strong relationships with other functional leads, including Legal, Risk Management, including Operational Risk Management, and Internal Audit to create a supportive and seamless compliance and ethical control culture and an appropriate conduct risk environment. Key Activities Processes and Activities:
Regulatory Management and Coordination: Supporting the Citi Country Officer (CCO) in the management and development of regulatory relationships. Coordinating as the key interface with regulators on compliance risk management issues and supervisory exam management matters. Providing same day notification of regulator correspondence to Citi Compliance Officer, Regulatory Liaison and Exam Management CCO and ICRM COO. Providing leadership, coordination and regular interaction with the [insert country] authorities on behalf of ICRM and the Citi franchise. Record regulator correspondence and minutes of regulator meetings on Citi system in line with the Global Regulatory Exam Management Governance and Process Standards. Ensuring prompt recording of, responses to, and escalation of regulatory queries, notices of violations and breaches, any forbearance, and concerns identified. Deliver to regulators and supervisors a valued interactive program of support and assurance in accordance with requirements and appropriate expectations on compliance issues, trends, themes, root cases and impacts relating to governance, regulatory risk management and internal control issues. The overall objective is to earn the regulator’s trust and to establish a strong, independent and professional regulatory relationship across the franchise.
Regulatory Inventory: Ensuring prompt identification, logging in, evaluation and formulation of a plan to address requirements arising from new and amended laws, regulations, rules and other requirements and expectations from regulatory and enforcement authorities.
Regulatory Change Management and Controls: Ensuring that the regulatory change management requirements and processes, along with the regulatory control framework for existing requirements, are effectively operating within the country with respect to the identification, impact assessment and implementation of all applicable laws, regulations, rules and related processes, controls and reporting that impact Citi activities in the jurisdiction.
Anti-Money Laundering Compliance Risk Management (ACRM): Providing strategic direction, oversight, coordination and cooperation in respect of the country’s Anti-Money Laundering compliance risk management program. Partner closely and with the Head of ACRM to ensure a strong linkage between ICRM and ACRM.
Independent Compliance Risk Management (Program and Product/Service/Function focused*): Providing direction and oversight in supporting the ICRM teams in the country related to local requirements and the applicable extraterritorial laws, regulations, relevant Citi policies, standards, and global procedures. Deliver consistent application of program procedures and be accountable to program owners consistent with the ICRM methodology and CRM Framework. *Programs include but are not limited to: Sanctions
Anti Bribery

Fulltime

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Director of Governance, Risk, Compliance and Trust

Job Description

Job Responsibility

Requirements

What we offer

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