Director of Go To Market Operations and Platforms Jobs

Brandwatch

Location:
Canada

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Director of Go To Market Operations and Platforms drives solutions and processes that enable GTM success, improve seller productivity, and optimize our sales technology stack. This global role oversees sales support/deal desk, change management, and master data governance while shaping sales process transformation to significantly impact seller, customer, and partner experience. This position reports to the VP of Revenue Operations and leads a team of 10-20 professionals across multiple operational functions.

Job Responsibility:

Lead, mentor, and develop a team of 10-20 operations professionals across deal desk, data governance, and platform management functions
Build high-performing teams through strategic hiring, performance management, and career development
Foster collaborative culture and cross-functional alignment within the operations organization
Establish clear accountability frameworks and performance metrics for team success
Drive connected seller experience through evolution of Salesforce, CPQ, and related sales applications
Own advocacy, demand planning, and business readiness for sales technology initiatives
Develop GTM tools roadmap with IT, ensuring strategic alignment and resource optimization
Lead CRM consolidation to eliminate redundancy, align data, and reduce operational complexity
Champion AI/ML integration across the sales tech stack for enhanced analytics and personalization
Oversee global Deal Desk/Sales Support function for pricing, quoting, contracting, and approvals
Streamline deal execution, reduce cycle times, and enforce compliance
Implement process excellence and automation to improve seller productivity
Lead change management strategies for sales process and platform transformations
Drive adoption through structured enablement programs and success metrics
Oversee master data governance ensuring GTM data integrity and compliance
Define standards for data management and reporting to support decision-making

Requirements:

Innovative, process-driven mindset
Strong leadership across people, process, and technology
Experience leading GTM organizations through CRM consolidation
Experience leading GTM organizations through CPQ transformation

Additional Information:

Job Posted:
December 06, 2025

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Director of Go To Market Operations and Platforms