Director of Global Commercial and Performance Job at Hunter Campbell Limited (Auckland)

Director of Global Commercial Sales

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. P...

Location

United States , Atlanta

Salary:

119000.00 - 164000.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

5+ years of progressive sales leadership experience with direct responsibility for revenue targets and team management in a B2B SaaS environment, with demonstrated success implementing digital-first sales approaches and automation technologies.
Demonstrated success in building a high-performing, metrics-driven SDR/BDR function.
Proven track record of owning and consistently delivering against revenue numbers with experience managing forecasting processes and providing accurate weekly pipeline reporting.
Success scaling revenue through automated and digital channels.
Expert-level proficiency with Salesforce.com, sales engagement platforms, and marketing automation tools.
Hands-on experience implementing and optimizing AI-powered sales development tools, with understanding of how to balance automated engagement with human intervention for maximum effectiveness.
Proven ability to design and implement scalable processes that prioritize digital engagement and automation while maintaining high conversion rates and customer experience standards.
Strong analytical skills with the ability to interpret performance data from both agentic tools and human activities, identifying optimal intervention points and conversion opportunities.
Education: Bachelor's degree required.

Job Responsibility

Lead and scale a global team of Sales Development Representatives, Business Development Representatives and Sales Representatives focused on commercial acquisition and expansion as well as cover enterprise acquisition.
Develop and execute comprehensive strategies that prioritize agentic tools, automated sequences, and digital engagement.
Own and deliver against new business and expansion revenue forecasts with weekly accuracy and accountability.
Design and implement processes that leverage our agentic SDR tool as the primary driver of initial prospect engagement, qualification, and nurturing while ensuring human sellers step in at optimal conversion points to maximize pipeline efficiency.
Leverage advanced Salesforce capabilities and sophisticated email sequences to create seamless, automated customer journeys.
Partner with programs team to build and optimize automated email programs, chatbot interactions, and digital touchpoints which span across acquisition and expansion lifecycle moments.
Monitor tool performance (including agentic tools), analyze effectiveness metrics, and continuously refine automated prospecting, qualification, and nurturing workflows.
Establish clear protocols for when and how human reps engage in the sales process, ensuring seamless handoffs from agentic tools to human representatives.
Work collaboratively with Marketing, Sales Operations, Customer Success, and Product teams to optimize digital lead flow to attain quarterly new + expansion targets.
Establish comprehensive reporting frameworks that provide actionable insights into agentic tool performance, digital engagement metrics, and human intervention points.

What we offer

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Director, Global Customer Care

Circle K seeks an experienced and visionary Director of Global Customer Care to ...

Location

United States of America , Tempe

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
MBA or relevant advanced degree preferred
10+ years of progressive leadership experience preferred, in global customer experience, service operations, product management
transformation, digital strategy, or related fields—ideally in high-growth, customer-centric organizations, including a minimum of seven years of management responsibility
Proven ability to design and lead enterprise-scale transformation agendas, integrating automation, AI, and advanced technologies (e.g., Salesforce, Genesys) to modernize the customer journey and elevate service delivery
Proven success leading large-scale, global customer care operations, including management of BPOs, contact center teams, and multi-channel service delivery models
Demonstrated success in growing, developing, and retaining high-performing teams while fostering a culture of trust, inclusion, and engagement
Exceptional storyteller with strong executive presence and communication skills
Track record of delivering measurable improvements in NPS, CSAT, FCR, AHT, and cost-to-serve while simultaneously elevating customer satisfaction and agent performance
Deep curiosity and understanding of customer behavior, digital trends, and service design principles

Job Responsibility

Architect and execute a bold, multi-year roadmap that redefines customer service as a strategic asset
Integrate Customer Care into the enterprise value chain, supporting loyalty, retention, brand differentiation, and digital engagement
Influence and align executive stakeholders across Operations, Technology, Marketing, Digital, and Product to embed customer strategies into core business initiatives
Serve as the Voice of the Customer (VOC) at the leadership table, integrating customer insights into company-wide decisions
Drive North America operational excellence, optimizing KPIs like NPS, CSAT, AHT, SLA, and cost-to-serve across BPO and internal teams
Cultivate a winning partnership with BPO vendors, holding them accountable to commercial terms, service-level agreements, and performance commitments while driving operational efficiency, productivity gains, and continuous improvement
Lead and inspire a high-performance global team, fostering a culture of accountability, agility, and innovation across onshore and offshore teams
Lead strategic portfolio and investment planning, prioritizing initiatives and demonstrating ROI and customer value
Establish global governance and standardization, creating playbooks and frameworks to harmonize execution across markets and functions
Deploy and maximize next-gen customer care technologies, including Salesforce Service Cloud, Genesys, AI chat, and automation to boost self-service, deflection, and personalization

What we offer

Competitive Group Benefits Program: Complete benefits packages (medical, dental, vision etc)
401 K: Plan for your future and retire with peace of mind with our 401 K plan, helping you build a secure financial future
Stock Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Circle K
Paid Time Off: Recharge and rejuvenate with paid time off
Employee Discounts: Enjoy our People Perks which allows for great discounts on food and fuel, making it even easier to fuel up and stock up on your favorite goodies
Recognition and Rewards: We celebrate our team's achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication
Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential
Winning Culture: Fortune 500 company and a 3-time Gallup Exceptional Workplace Award Winner

Fulltime

Commercial Director

Copper.co is seeking a highly motivated Commercial Director to lead the Commerci...

Location

Switzerland

Salary:

Not provided

Copper.co

Expiration Date

Until further notice

Requirements

7-10 years of experience in a senior leadership role
A Bachelor’s or Master’s degree in Finance, Economics, or professional equivalent
Experience in executing sales activities and partner management within institutional ecosystems (TradFi & Digital Assets)
A strong network in Switzerland and the European Union in TradFi & Digital Assets
Analytical mindset with the ability to interpret market trends, assess competitive landscapes, and generate actionable insights
Leadership skills with experience in managing small teams, driving performance and fostering collaboration
Fluent in German, English
Sense of accountability and a proactive work style
Ability to work well under pressure
Can-do attitude with strong analytical and problem-solving skills

Job Responsibility

Execute sales and partner engagement initiatives across Switzerland and the European Union, driving business development and strategic growth
Lead the Commercial and Execution team in Switzerland, ensuring operational excellence and alignment with overall business objectives
Provide analytical support to the Global Head of Partnerships, including market research, competitive intelligence, and partner performance analysis
Collaborate closely with the Swiss and Liechtenstein Management Team, offering hands-on support and contributing to cross-functional leadership and strategic initiatives
Play an active role in shaping the future of digital asset trading through innovative thinking and strong execution

What we offer

Paid Time Off - 27days annual leave per annum in addition to local bank holidays. Employees also receive one additional day of annual leave for each year of service
Enhanced Pension Contributions - Includes an enhanced employer matching contribution
Half fare travelcard

Fulltime

Director – Global CRM Business Strategy & Enablement

BioMarin is seeking an experienced and strategic leader to serve as the Director...

Location

United States , San Rafael, California

Salary:

178900.00 - 245960.00 USD / Year

BioMarin Pharmaceutical

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Marketing, Information Systems, or a related field
MBA preferred
10+ years of experience in CRM strategy development or management within the biotech/pharmaceutical industry or a similarly regulated environment
Proven experience working with Veeva, Salesforce (or similar platforms) at an enterprise level for configuration management and optimization
Experience with CRM configuration, management, and optimization, as well as integration with marketing automation tools (e.g., Salesforce Marketing Cloud, Marketo)
Strong understanding of CRM systems (e.g., Veeva, Salesforce) and their integration with marketing automation tools (e.g., SFMC, Marketo)
Strong understanding of pharma / life sciences CRM use cases, commercial workflows and customer types & lifecycle management
Excellent analytical skills with the ability to turn data into actionable insights for strategic decision-making
Exceptional communication skills for collaborating across matrixed organizations with diverse stakeholders (Sales, Marketing, and IT)
Demonstrated ability to lead cross-functional projects from concept through execution in a fast-paced environment

Job Responsibility

Define and lead the enterprise CRM strategy and roadmap, ensuring alignment with CX goals, digital data strategy, and campaign needs
Develop and implement a comprehensive CRM strategy that supports BioMarin’s business objectives and enhances customer engagement
Define and prioritize CRM initiatives across Business Units and regions for efficient resource allocation and timely execution
Oversee the entire CRM lifecycle, from requirements gathering to deployment, ongoing optimization, and future enhancements
Collaborate with therapeutic area leads, digital peers, and their respective teams to ensure the CRM system supports unique business needs
Act as a trusted advisor, guiding business units on leveraging CRM capabilities for customer engagement strategies
Ensure CRM functionalities are aligned with business unit goals to maximize impact on sales and marketing
Lead business ownership of CRM tools (including Veeva, Salesforce, and other key life sciences CRM systems), driving adoption, governance, and integration with omnichannel engagement platforms
Ensure optimization of HCP and patient engagement via adaptation of segmentation, dynamic targeting, next-best-action logic, alerts / suggestions implementation, campaign tagging & attribution, and closed-loop measurement
Ensure activation of fit for purpose CRM capabilities for cross-functional team engagement, task and targets management

What we offer

company-sponsored medical, dental, vision, and life insurance plans
discretionary annual bonus
discretionary stock-based long-term incentives
paid time off

Fulltime

Global Category Associate Director- Data Analytics and AI Platforms

We are seeking an individual who thrives in ambiguity, capable of driving catego...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Familiarity with procurement platforms such as Ariba, as well as ERP systems and advanced analytics tools to support decision-making and process automation
Excellent problem solving and organizational skills
Experience leading large, cross-functional teams and managing complex global projects in a matrixed environment
Experience managing analytics and AI/ML software procurement
Understanding of cloud data ecosystems (e.g., Snowflake, Databricks, AWS/Azure/Google AI)
Strong analytical skills with ability to assess large data sets and supplier performance
Doctorate degree and 14 years of Global Strategic Sourcing, Procurement or Commercial experience OR Master’s degree and 15 to 17 years & above experience of Global Strategic Sourcing, Procurement or Commercial experience OR Bachelor’s degree and 17-18 years of Global Strategic Sourcing, Procurement or Commercial experience
And 2 years of managerial experience directly managing people and/or leading teams, projects, or programs.

Job Responsibility

Lead and evolve the category strategy for Data Analytics and AI Platforms, enabling Amgen to leverage data-driven insights across R&D, Commercial, Operations and G&A functions
Partner with Digital, Data Science, and IT leaders to standardize platforms such as data lakes, analytics, and AI/ML environments
Evaluate emerging suppliers in data, AI, and predictive analytics to incorporate innovation responsibly
Design contracts balancing access to innovation with compliance, governance, and cost efficiency
Develop multi-year sourcing roadmaps to ensure data and AI platforms meet enterprise growth and compliance needs
Provide strategic oversight as the global lead for Software category and sourcing, ensuring alignment between category strategies and Amgen’s evolving business needs
Act as a trusted advisor to ensure that procurement initiatives are aligned with broader organizational objectives
Guide and facilitate collaboration across cross-functional teams and regional stakeholders
Ensure that all Software procurement activities are managed in compliance with regulatory, contractual, and operational risk requirements
Partner with Legal, Compliance, Data Privacy, and Cybersecurity teams to maintain oversight of risk mitigation strategies

Executive Director, Global Commercial Capabilities

Amgen is seeking a transformational leader to drive and scale its Global Commerc...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Bachelor’s degree and 12+ years in commercial operations, digital transformation, or related fields
6+ years of experience leading cross-functional, multi-country teams or offshore delivery centers

Job Responsibility

Lead the integration of new technologies, AI, and automation into commercial operations to enhance speed, accuracy, and scalability
Partner with global capability leaders to embed innovation into core business functions and accelerate delivery impact
Identify emerging technologies and lead pilots that unlock new commercial capabilities
Build and scale a high-performing cross-functional team at AIN, integrating global talent and expertise
Drive a culture of continuous learning, upskilling, and digital fluency to support long-term enterprise transformation
Serve as the executive sponsor for AIN talent strategy and succession planning, partnering with global HR and business leaders
Lead initiatives that streamline commercial operations, reduce complexity, and increase agility across global teams
Bridge time zones, geographies, and functions to deliver a truly integrated, always-on global commercial services model
Serve as a transformation agent, redesigning operating models to better enable bold innovation and faster execution
Serve as a trusted advisor to senior leadership in the U.S. and globally on offshore strategy and capability expansion

Nordics CCB Head, Managing Director

CCB Nordics is a fast-growing business with the ambition to significantly scale ...

Location

Sweden , Stockholm

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Fluency in English, Swedish and ideally more Nordic languages
A minimum of 15 years of experience in a commercial or corporate banking environment
Solid understanding of the banking industry, across all banking products as relevant for CCB
Experience in working in Nordics banking environment
Demonstrated ability to drive significant revenue/profit growth in a banking business
Experience in setting business strategy and risk appetite
Global mindset
experience in working with global/international companies and international banking
Personal network among Nordic international companies
Strong risk skills from a global/well known bank or a Senior Credit Officer at Citi

Job Responsibility

Lead CCB business for mid-sized companies across the Nordics
Drive differentiated solutions in the market to achieve growth targets, leveraging Citi global network
Senior client coverage for existing and prospect companies
Drive cross-selling products like cash management, trade, FX, capital markets and wealth management
Build and retain a high-performing team with focus on developing talent
Grow the credit portfolio by selecting and lending to industry winners
Leverage partnerships with industry and product experts as well as Nordic senior team
Collaborate closely with Risk, Compliance and Audit teams to ensure regulatory adherence
Internal and external face of the CCB Nordics franchise, communicating with partners and stakeholders.

Fulltime

Ccb Poland Head/ Managing Director

Managing CCB Division at Bank Handlowy S.A. in Warsaw, ensuring the achieving of...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Strong execution skills
Strong communication skills including presentation to internal and external stakeholders, regulators, media, clients and other
Demonstrated knowledge of compliance issues and regulatory requirements (global and local)
Experience in managing dynamic and diverse teams
Familiar with Citi’s risk culture, risk and finance frameworks and their application at a legal entity and country level
Track record of identifying, managing and delivering change with all stakeholders to drive the business forward
Proven track record of developing and executing business growth strategies
Client-Facing and Relationship Management Skills
Proven leadership skills and intellectual capability to create momentum and an agenda across multiple products with a diverse population and competing priorities
Proven analytical and problem-solving skills with pragmatic approach to ensure limited resources are directed appropriately

Job Responsibility

Deliver on financial commitments, Revenues & Expenses, EBIT in Poland
Develop and monitor a client-driven franchise growth plan in Poland and communicate a clear Commercial Banking vision that is responsive to global/regional strategies and emerging market trends
Ensure that the overall business strategy is well defined and articulated to all key stakeholder such as CEO, Coverage Head, Regional CCB Head, product teams, operations and technology as well as second line and third line of defense partners
Communicate a clear vision of the Commercial Bank business strategy across Poland and engage employees in support of the strategy and growth
Grow market share across all key client Industry Verticals with high quality acquisition, activation and up-tiering
Build a strong network internally and externally and effectively compete with traditional global and local banks within our Target Market through superior client propositions and innovative solutions
Senior client coverage for existing and prospect companies
Drive cross-selling products like cash management, trade, FX, capital markets and wealth management
Define sales strategy for Commercial Bank in Poland, including target market, product and service offering, interaction models, training programs, and resources and infrastructure required
Execute on key growth initiatives for CCB and deliver under BHW 2.0 (post-Consumer exit) strategy

What we offer

Global benefits offered to workforce
Competitive salary
Inclusion-focused work environment

Fulltime

Director of Global Commercial and Performance

Hunter Campbell Limited

Location:
New Zealand , Auckland

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 18, 2026

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