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The Director of Food & Beverage is responsible for leading all aspects of the hotel’s food and beverage operations to deliver exceptional guest experiences while maximizing profitability. This role oversees restaurants, bars, banquets, catering, kitchens, and stewarding, ensuring operational efficiency, service excellence, and adherence to brand standards. The Director drives business performance by developing and executing strategic plans, optimizing labor and cost controls, and implementing innovative concepts that enhance revenue and market share. As a key member of the Executive Committee, the Director collaborates across departments to align F&B initiatives with the hotel’s overall goals, fostering a culture of accountability, continuous improvement, and financial discipline.
Job Responsibility:
Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation
Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments, such as room service, restaurants, banquets, kitchens, and steward
Develop, implement and monitor schedules for the operation of all F&B outlets to achieve a profitable result
Participate with the chefs and restaurant managers in the creation of attractive and merchandising menus designed to attract a predetermined customer market
Implement effective control of food, beverage and labor costs among all sub-departments
Assist the managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotion
Regularly review and evaluate the degree of customer acceptance of the individual outlets, to recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment
Develop (with the aid of sub-department heads) operating tools necessary and incidental to modern management principles, such as budgeting, forecasting, purchase specifications, recipes, portion specifications, menu abstracts, food production control, and job descriptions
Continuously evaluate the performance and encourage improvement of the personnel in the food and beverage department
Plan and administer a training and development program within the department which will provide well trained employees at all levels and permit advancement for those persons qualified and interested in career development
Requirements:
Bachelor’s degree in Hospitality Management, Business Administration, or a related field (or equivalent experience)
5–7 years of progressive hotel Food & Beverage leadership experience, including at least 3 years in a senior role
Demonstrated leadership skills with the ability to inspire, motivate, and hold teams accountable
Strong business acumen with a proven record of achieving revenue and profit goals
High energy, entrepreneurial mindset, and commitment to service excellence
Effective communication and interpersonal skills for working with guests, teams, and leadership
Proficiency in Microsoft Office Suite
POS and F&B management systems experience preferred
Experience in developing and implementing new F&B concepts is an advantage
Ability to work in varied environments including administrative offices, kitchens, banquet spaces, indoor/outdoor venues, and around potential hazards (heat, cold, fumes, chemicals)
Frequent standing, walking, bending, reaching, and occasional lifting of up to 25 pounds
Flexibility to work evenings, weekends, and holidays as business requires
Nice to have:
Experience in developing and implementing new F&B concepts is an advantage
POS and F&B management systems experience preferred