Director of Food & Beverage

• Maintain and strictly abide by state sanitation/health regulations and hotel requirements
• Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications
• Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department
• Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives
• Responsible for responding and handling all guest related issues pertaining to the department
• Ensures communication with General Manager, all other Department Managers, Supervisors and Staff
• Manages all aspects of employee performance to ensure productivity and a quality work environment
• Maintains and is responsible for Food and Beverage Department’s annual budget
• Handle guest complaints ensuring guest satisfaction
• Other duties as assigned
• Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability
• Ensures all policies and procedures are enforced and adhered to
• Directs subordinates accomplish goals and objectives of the operation
• Must be knowledgeable about food and beverage service equipment and production practices
• Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards

• Minimum of five years’ experience in a similar position
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding
• High school graduate or equivalent
• degree in hospitality management, business, and/or culinary preferred
• Safe food handling certification
• Familiarity with Sales and Marketing tools, as well as food and beverage cost controls
• Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals

Bilingual English/Spanish a plus