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Director of Food & Beverage

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Four Seasons

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Location:
China , Taipa, Macao

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Four Seasons Hotel Macao is looking for a Director of Food & Beverage. Candidates with a passion for excellence, expertise in hospitality operations, and proven leadership experience are invited to apply for a career with Four Seasons. This role is reporting to the Hotel Manager, this dynamic role oversees all operational, financial and people related matters in Food & Beverage, leading Culinary, Restaurant, Bar, Room Service and Banqueting.

Job Responsibility:

  • Oversee the daily operations of the F&B Division, ensuring flawless execution at both operational and administrative levels
  • Lead all F&B departments to uphold Four Seasons quality standards, policies, and procedures
  • Maintain strong visibility during key service periods to support teams and elevate the guest experience
  • Serve as a key point of contact for guests and employees, ensuring a warm, personalized, and memorable experience
  • Monitor and interpret P&L statements, weekly reports, and labor reports, communicating insights to senior leaders including the Director of Finance
  • Develop annual revenue and expense plans, ensuring rational, data‑driven budgeting
  • Drive profitability through effective labor management, scheduling, menu engineering, purchasing, and inventory control
  • Contribute to the hotel’s annual marketing plan, collaborating across departments to maximize revenue and strengthen brand positioning
  • Provide dynamic leadership, coaching, and feedback to build high‑performing teams
  • Conduct annual performance reviews and maintain open communication with management on departmental progress
  • Lead recruitment efforts using Four Seasons Quality Criteria and the “Evolve Interview Guide,” ensuring candidates align with our culture and standards
  • Create development and succession plans for current and future leaders
  • Build strong relationships with guests, regulars, and group contacts to deliver personalized, high‑touch service
  • Ensure thoughtful daily in‑room amenities and timely follow‑up on all guest requests
  • Communicate proactively with all hotel departments regarding business trends, special events, and VIP or group arrivals
  • Collaborate with the executive leadership team to set strategic and operational direction for the F&B Division
  • Maintain strong internal relationships across the hotel, as well as with owners, suppliers, and contractors
  • Stay ahead of industry trends, setting benchmarks and identifying opportunities to enhance performance and innovation

Requirements:

  • Minimum 3 years of experience as a Director of Food & Beverage in a luxury 5‑star hotel, with a proven ability to maintain exceptional quality while operating at high volume
  • Bachelor’s degree in Hospitality Management, Business, or a related field (preferred)
  • Fluency in Mandarin and English
  • Strong commercial acumen, leadership, and team management skills, with the ability to lead, motivate, and inspire team members
  • Strong communication and customer service skills, possess problem-solving abilities, and have financial acumen
  • Commitment to employee training, learning, and development, fostering a positive and productive work environment
  • Strong organizational and time-management abilities
What we offer:
  • Competitive salary and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary accommodation at other Four Seasons Hotels and Resorts
  • Career growth opportunities

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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