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Director of Food & Beverage

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
India , New Delhi

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

Job Responsibility:

  • Functions as the strategic business leader of the property’s food and beverage/culinary operation
  • Oversees the development and implementation of departmental strategies
  • Ensures implementation of the brand service strategy and brand initiatives
  • Ensures the food and beverage/culinary operation meets the brand’s target customer needs
  • Ensures employee satisfaction
  • Focuses on growing revenues and maximizing the financial performance of the department
  • Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees
  • Provides a return on investment
  • Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors
  • Reviews financial reports and statements
  • Makes recommendations for CAPEX funding
  • Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance
  • Establishes challenging, realistic and obtainable goals
  • Strives to improve service performance
  • Develops and manages Food and Beverage budget
  • Monitors the department’s actual and projected sales
  • Ensures cash control and liquor control policies are in place
  • Focuses on maintaining profit margins without compromising guest or employee satisfaction
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others
  • Encourages and builds mutual trust, respect, and cooperation among team members
  • Achieves and exceeds goals
  • Serves as a role model
  • Develops means to improve profit
  • Identifies opportunities to increase profits and create value
  • Ensures that regular, on-going communication occurs
  • Establishes and maintains open, collaborative relationships
  • Develops a food and beverage operating strategy
  • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve
  • Stays aware of market trends and introduces new food and beverage products
  • Provides services that are above and beyond for customer satisfaction and retention
  • Improves service by communicating and assisting individuals to understand guest needs
  • Reviews findings from comment cards and guest satisfaction results
  • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement
  • Empowers employees to provide excellent guest service
  • Estimates cost and benefit ratio
  • Shares plans to take corrective action
  • Provides guidance and direction to subordinates
  • Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses
  • Hires food & beverage leadership team members
  • Sets goals and expectations for direct reports
  • Ensures that expectations and objectives are clearly communicated to subordinates
  • Brings issues to the attention of Human Resources as necessary
  • Ensures employees are treated fairly and equitably
  • Coaches team by providing specific feedback to improve performance
  • Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner
  • Provides information to supervisors, co-workers, and subordinates
  • Analyzes information and evaluating results to choose the best solution and solve problems
  • Estimate food, liquor, wine, and other beverage consumption
  • Order and purchase equipment and supplies

Requirements:

  • High school diploma or GED
  • 6 years experience in the food and beverage, culinary, event management, or related professional area
  • OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 4 years experience in the food and beverage, culinary, event management, or related professional area
  • Knowledge of principles and processes for providing customer and personal services
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
  • Understanding market dynamics, enterprise level objectives and important aspects of the company’s business
  • Determining how money will be spent to get the work done, and accounting for these expenditures
  • Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work
What we offer:
  • Training
  • Development
  • Recognition
  • A place where you can pursue your passions in a luxury environment with a focus on holistic well-being

Additional Information:

Job Posted:
February 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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