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Tier4 Group Logo Tier4 Group · Hospitality and Tourism

Director of Food & Beverage

United States, Valdosta · Job Posted March 25, 2026
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Job Description

Our client is seeking a hands-on, operationally focused Director of Food & Beverage to lead and elevate the guest dining experience across a high-volume, fast-paced environment. This role was re-established to provide dedicated leadership and improve guest satisfaction, operational efficiency, and team performance. This is a highly visible leadership position responsible for managing large teams, driving service excellence, and ensuring seamless execution across all Food & Beverage operations.

Job Responsibility

  • Lead day-to-day Food & Beverage operations in a high-volume, quick-service environment
  • Oversee and develop a team of 100+ employees, including managers, supervisors, and seasonal staff
  • Drive improvements in guest satisfaction, service speed, and overall experience
  • Manage inventory, ordering, and cost controls, including portioning and waste reduction
  • Ensure operational excellence across food quality, safety, and service standards
  • Oversee onboarding, training programs, and conduct regular training audits
  • Partner with corporate teams on menu execution and provide input for seasonal offerings
  • Monitor and improve staffing models to reduce turnover and improve team efficiency
  • Utilize data and reporting (forecasting, per caps, etc.) to drive business decisions
  • Collaborate with cross-functional teams and senior leadership on performance and strategy

Requirements

  • Proven leadership experience in high-volume, quick-service Food & Beverage environments (theme park, entertainment venues, or large-scale hospitality preferred)
  • Strong operational and business acumen, including forecasting, reporting, and presentations
  • Experience leading large, diverse teams in fast-paced environments
  • Hands-on leader who can balance time between the floor and strategic responsibilities
  • Ability to improve team performance, culture, and guest experience simultaneously
  • Excellent communication, leadership, and organizational skills

Nice to have

  • Bachelor’s degree strongly preferred
  • Experience in theme parks or similar guest-focused environments is a plus
  • Certifications such as ServSafe or TIPS are preferred (can be obtained if needed)
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