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Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.
Job Responsibility:
Functions as the strategic business leader of the property’s food and beverage/culinary operation
Oversees the development and implementation of departmental strategies
Ensures implementation of the brand service strategy and brand initiatives
Ensures the food and beverage/culinary operation meets the brand’s target customer needs
Ensures employee satisfaction
Focuses on growing revenues and maximizing the financial performance of the department
Develops and implements property-wide strategies that deliver products and services
Provides a return on investment
Developing and Maintaining Food and Beverage/Culinary Goals
Developing and Maintaining Budgets
Leading Food and Beverage/Culinary Team
Ensuring Exceptional Customer Service
Managing and Conducting Human Resource Activities
Requirements:
Seasoned Food and Beverage Manager, minimum of 3 years’ experience as an Asst. Director of Food and Beverage or Director of Outlets in a luxury F & B operation preferred
Degree in hospitality management or equivalent hospitality training
Experience in managing a large and diverse workforce
Understands all facets of luxury Food & Beverage operation
Quality oriented and maintains high standards in service delivery based on AAA and Forbes Travel Guide standards
Leads all areas of Food and Beverage including restaurants, bars, lounges, room service and banquet & catering
Charismatic Team Leader. Open, flexible, energetic, focused
Organized, structured and process orientated, financial acumen required
Knowledge of basic industry standards in cost control and F&B audit practices
Track record in development and training
English reading, writing and speaking required by law
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services