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The Food & Beverage Director is responsible for assuring attentive, friendly, courteous, and efficient service in all F&B Outlets (multiple Restaurants, Bars, Culinary Operations, any Retail F&B Operations, Social Catering, Banquets) while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving multiple Restaurants, Bars, Culinary Operations, any Retail F&B Operations, Social Catering, and Banquets sales revenues to meet or exceed budget. The Director of Food and Beverage is responsible for directing and organizing the activities of the Food and Beverage Department to ensure a consistently high-quality food product while at the same time developing his/her team and driving a positive work environment. In addition, this position is charged with consistently improving guest and employee satisfaction. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities.
Job Responsibility
Assuring attentive, friendly, courteous, and efficient service in all F&B Outlets (multiple Restaurants, Bars, Culinary Operations, any Retail F&B Operations, Social Catering, Banquets) while maintaining adherence to budgeted payroll and overhead cost
Continually working towards improving multiple Restaurants, Bars, Culinary Operations, any Retail F&B Operations, Social Catering, and Banquets sales revenues to meet or exceed budget
Directing and organizing the activities of the Food and Beverage Department to ensure a consistently high-quality food product while developing his/her team and driving a positive work environment
Consistently improving guest and employee satisfaction
Requirements
At least 5 years of progressive director level experience in a hotel or a related field
a 2-year college degree and 3 or more years of related experience
Must have a valid driver's license, motor vehicle background check will be completed
Holds and maintains applicable certification requirements for position to include Food Handlers, Alcohol Awareness, CPR and First Aid
Must be proficient in Windows 365 and Microsoft platforms
Extensive experience in restaurant bar, banquet, catering, in room dining, and kitchen management required
Must be able to convey information and ideas clearly
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must work well in stressful, high-pressure situations, maintaining composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by co-workers and guests
Must be able to work with and understand financial information and data, and basic arithmetic functions
Have the ability to analyze, forecast data, and make judgments to ensure proper payroll and production control
Familiar with the general organization of a Hotel and know the function of each department
Communicates in a timely and efficient manner, possess strong communication skills, excellent speaking, reading and writing skills, computer skills and basic technological acumen
Knowledge and experience with forecasting, budgeting, labor management, and purchasing to ensure maximum productivity
Must be able to complete all applicable forecasting and budgeting in a timely and efficient manner
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments
Knowledgeable and aware of local competition and industry trends