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The Director Of Food & Beverage Is Responsible For Overseeing And Coordinating All Phases Of Group Meetings And Banquet Functions Held At The Hotel. This Includes Assisting Clients With Event Planning, Menu Selection, And On-Site Coordination. The Role Involves Maintaining The Hotel’s Reputation For Exceptional Service While Maximizing Profitability And Ensuring Seamless Operations Across All Food & Beverage Outlets.
Job Responsibility:
Coordinate All Phases Of Banquet And Group Functions, Ensuring Client Satisfaction And Repeat Business
Oversee Menu Planning, Event Setup, Food & Beverage Quality, And Service Presentation
Ensure Departmental Labor Costs Remain Below 15% While Maintaining Service Standards
Complete Monthly Inventory And Oversee Purchasing Of All Beverage And Smallware Supplies
Review And Process Function Bills In A Timely And Accurate Manner
Liaise Closely With The Sales Department, Executive Chef, And F&B Supervisors To Ensure Flawless Event Execution
Conduct Client Follow-Up Calls And Maintain Strong Relationships With Group Conveners
Ensure Proper Hiring, Onboarding, Training, And Discipline Within The Department
Maintain Compliance With All Health, Safety, And Liquor Licensing Regulations
Monitor Guest Satisfaction, Resolve Issues, And Uphold Service Quality Standards
Lead Monthly Departmental Meetings And Ensure Consistent Communication With Leadership
Participate In Marketing Activities And Competitive Analyses To Drive F&B Sales
Ensure Adherence To Hotel Policies, Credit Procedures, And Cost Control Systems
Serve As Manager On Duty (MOD) As Required And Respond To Emergencies As Needed
Achieve Or Exceed Budgeted Sales And Profitability Goals
Support Hotel-Wide Maintenance, Cleanliness, And Safety Initiatives
Maintain Departmental Manuals, Forecasts, And Payroll Reporting
Ensure Compliance With Attendance, Scheduling, And Training Requirements
Requirements:
5+ Years Of Experience In A Related Food & Beverage Management Role (Hotel Experience Preferred)
High School Diploma Or Equivalent Required
Associate’s Or Bachelor’s Degree Preferred
Experience With MICROS POS System Preferred
Strong Financial Acumen And Ability To Manage Budgets And Labor Costs
Excellent Communication, Client Service, And Leadership Abilities
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