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Metropolis Resort is a premier destination resort located in Eau Claire, WI, offering a unique combination of accommodations, thrilling attractions, and exceptional dining experiences. With our full-service restaurant (City Eats), pizza restaurant (City Pizza Co), Diary Queen, Caribou Coffee, Water Park Splash Bar, and banquet operations, we are committed to providing our guests with unparalleled hospitality and unforgettable moments. We are seeking a dynamic and experienced Director of Food and Beverage to oversee all aspects of our dining operations, including our full-service restaurant, pizza restaurant, Splash Bar, and banquet facilities. The ideal candidate will possess strong leadership skills, exceptional culinary expertise, and a proven track record of driving revenue and profitability while delivering outstanding guest experiences.
Job Responsibility:
Provide strategic leadership and direction for all food and beverage operations, including menu development, pricing strategies, and inventory management
Lead and motivate a team of culinary professionals, servers, bartenders, and support staff to deliver exceptional service and exceed guest expectations
Develop and implement innovative marketing and promotional initiatives to drive traffic and increase revenue across all dining outlets
Ensure compliance with health and safety regulations, food handling protocols, and sanitation standards to maintain a clean and safe dining environment
Collaborate with other department heads to coordinate special events, banquets, and catering services, ensuring seamless execution and guest satisfaction
Monitor financial performance, analyze sales trends, and implement cost control measures to maximize profitability and achieve budgetary goals
Requirements:
Bachelor's degree in Hospitality Management, Culinary Arts, or related field preferred
Minimum of 5 years of progressive experience in food and beverage management, with at least 2 years in a leadership role
Strong culinary background with a focus on quality, creativity, and innovation
Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate a diverse team
Proven track record of driving revenue growth, managing budgets, and achieving financial targets
Knowledge of industry trends, market dynamics, and customer preferences
Ability to thrive in a fast-paced, high-pressure environment and adapt to changing priorities
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