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Four Seasons Logo Four Seasons · Hospitality and Tourism

Director of Food and Beverage

United Kingdom, London Employment contract · Job Posted May 04, 2026
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Job Description

At Four Seasons, Food and Beverage is central to how our guests experience the brand. It is where culture, service, culinary excellence, and commercial performance come together through people. Four Seasons Hotel London at Tower Bridge is seeking an experienced Director of Food and Beverage to lead the Food and Beverage operation across the hotel; including all restaurants, bars, banqueting, in-room dining, culinary, stewarding, staff canteen, and more. This is a Planning Committee (Executive Team) leadership role, reporting directly to the General Manager, with responsibility not only for operational and commercial performance but for shaping culture, engagement, and long term success across one of London's most iconic luxury hotels. As Director of Food and Beverage, you will have full accountability for the strategic and operational leadership of the Food and Beverage division. You will lead a diverse and multi layered operation, balancing innovation, guest experience, people development, and strong commercial discipline. Reporting directly to the General Manager and working closely with the Planning Committee, you will continue to shape the Food and Beverage identity of the hotel while ensuring alignment with Four Seasons brand standards and long-term business objectives. This role requires a visible, people focused leader who is equally comfortable setting business strategy and being present on the floor.

Job Responsibility

  • Provide strategic leadership and direction for all Food and Beverage and Culinary operations across the hotel
  • Lead, mentor, and develop a large leadership team including senior operational and culinary leaders
  • Champion a culture of excellence, collaboration, and service rooted in Four Seasons values
  • Drive commercial performance across all outlets, banqueting, and total Food and Beverage revenue streams
  • Ensure consistent delivery of exceptional guest experience and brand standards
  • Partner closely with Culinary leadership on concept development, quality, and innovation
  • Oversee budgeting, forecasting, cost control, and profitability targets
  • Work collaboratively with Sales, Marketing, Rooms, and Events teams to maximise opportunities
  • Ensure compliance with all health, safety, licensing, and regulatory requirements
  • Act as a senior ambassador for the hotel across internal and external stakeholders

Requirements

  • Significant senior leadership experience within luxury hospitality Food and Beverage operations
  • Proven experience overseeing complex, multi outlet operations including high volume banqueting and culinary teams
  • A strong people leader with a track record of developing and inspiring high performing teams
  • Commercially astute with the ability to balance creativity, quality, and financial performance
  • Deep understanding of luxury service standards and guest expectations
  • Confident operating at Executive Committee level with strong stakeholder management skills
  • A calm, credible, and visible leadership presence

Nice to have

Experience within Four Seasons or similar luxury brands

What we offer

  • Highly competitive remuneration package, with an Annual Incentive Plan bonus
  • Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service
  • Private medical insurance for you and your family through Bupa from Day 1
  • Dental coverage for you and your family included within the medical plan
  • Life assurance up to eight times your basic salary
  • Full annual health assessment covered
  • Employer pension contribution of 10%
  • Full access to the in-house Fitness Centre, including specialist equipment
  • Annual spa allowance of 12 hours of treatments per year and a 25 percent discount on spa retail products
  • Personal, complimentary use of our Food and Beverage outlets for up to 4 people
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