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The Director of Food and Beverage Operations, Tacoma Dome, is a management position responsible for developing and executing dining solutions to meet customer needs and tastes for events held at the account. The position reports to the General Manager, and acts as the General Manager in his/her absence.
Job Responsibility
Participates in establishing unit financial and operational goals, including qualitative standards for service
Assists in development and implementation of employee programs
Provides input and recommendations for capital budget
Provides guidance and recommendations to ensure maximizing of food and beverage revenue
Implements cost and labor-saving productivities for entire operation on an ongoing basis
Assists Department Heads in establishing short- and long-term goals aimed at achieving established plans
Partners with Unit Controller in preparing financial forecasts
Develops action plans that will guide both routine and special program activity toward established goals and forecasts
Participates in overall direction and control of operation through inspection tours, maintenance of client relations, prompt resolutions of guests and employees, etc.
Follows and trains employees on policies, procedures, and regulations of ARAMARK
Works with other senior team members to coordinate activities of the various departments, ensuring that a total quality product is delivered at all times
Reviews and update policies on a regular basis both locally (property specific) and throughout the business unit to maintain and reflect current industry standards and trends
Assists in interviewing and selection of management staff
Follows ARAMARK policies and procedure and safety and sanitation policies and procedures.
Requirements
Requires at least 4 years of experience
Requires at least 1-3 years of experience in a management role
Requires previous experience in food service
Requires a bachelor’s degree or equivalent experience
Strong communication skills
Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
Ability to work an event based schedule which will include evenings, weekends and holidays
Must be able to stand for extended periods of time.
What we offer
medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage