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As Director of Field Installation, you will lead and scale Torus' field installation operations across commercial, industrial and some residential projects. You will manage multiple installation teams of journeymen and apprentice electricians, ensuring safe, high-quality execution of battery energy storage system installations. This role requires building organizational infrastructure including SOPs, training programs, scheduling systems, and quality control processes to support aggressive growth targets. You will be responsible for team development, operational efficiency, customer satisfaction, and maintaining the highest standards of electrical code compliance and safety across all installation activities. While this is primarily a people leadership role, you will also perform hands-on electrical work as needed to support your teams in the field.
Job Responsibility:
Team Leadership & Development: Recruit, hire, train, and manage installation teams including journeymen, apprentices, and supervisors
Develop training programs covering technical skills, safety, customer interaction, and Torus systems
Build career pathways and mentorship structures to retain talent and promote from within
Conduct performance evaluations, provide coaching, and address issues promptly
Foster a culture of accountability and continuous improvement
Operational Management: Coordinate installation schedules across multiple crews to meet project timelines
Manage resource allocation including crew assignments, equipment, materials, and vehicles
Develop and implement SOPs for all installation activities
Establish quality control processes to ensure code-compliant installations
Track KPIs including cycle time, quality scores, safety incidents, and customer satisfaction
Technical Oversight: Review and approve installation plans, electrical calculations, and system configurations
Provide technical guidance on complex installations, code interpretations, and troubleshooting
Ensure all work meets NEC standards, local codes, and Torus specifications
Conduct site visits to assess quality, coach teams, and resolve technical issues
Safety & Compliance: Enforce company safety policies and OSHA regulations across all installations
Conduct safety training and investigate incidents with corrective actions
Maintain licensing, insurance, and regulatory compliance for field operations
Business Operations: Manage department budget including labor, materials, equipment, and contractor costs
Optimize crew efficiency to meet financial targets
Handle customer escalations and maintain strong relationships
Collaborate on growth planning and capacity forecasting
Requirements:
Active DOPL Journeyman Electrician license
8+ years electrical installation experience including 5+ years in leadership or management roles
Proven track record managing and scaling field operations teams (10+ personnel)
Extensive experience with residential, commercial, and industrial electrical installations
Deep knowledge of NEC code, local electrical requirements, and permitting processes
Demonstrated success developing SOPs, training programs, and quality systems
Strong project management and organizational skills with ability to manage multiple priorities
Excellent communication skills with ability to influence and align cross-functional teams
Proficiency with project management software, scheduling tools, and field reporting systems
Valid driver's license with clean driving record in order to operate a company vehicle
Nice to have:
Active DOPL Master Electrician license
Experience with solar PV and/or battery energy storage systems
Experience scaling installation operations in high-growth environments
Background in commercial or industrial electrical contracting
Familiarity with energy storage systems, microgrid technology, or critical power applications
Experience implementing safety management systems and achieving strong safety records
Track record of building strong organizational culture and reducing turnover
What we offer:
Employee Rewards Package including equity
401(k) Retirement Savings Plan
Health Benefits Package: PPO or HSA eligible Medical plans
Dental and Vision insurance
Human-centered Paid Time Off: unlimited discretionary PTO, 10 paid company holidays and 100% paid parental leave (no waiting period)
Torus-paid Life Insurance with option to purchase additional coverage
Voluntary Short- and Long-Term Disability Insurance