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Villatel, a hospitality property management company, is in search of a Director of Facilities to lead the Maintenance team in ensuring the upkeep, maintenance, and functionality of our guest accommodations and facilities while also ensuring compliance with health and safety regulations at the Villatel Orlando Resort.
Job Responsibility:
Supervise the maintenance team to ensure delivery of outstanding service while upholding company standards
Create and implement a formal training program for maintenance new hires as well as reoccurring training for the team
Schedule and assign daily tasks to maintenance staff
Conduct performance evaluations and provide feedback
Provide proficiency in various trades, including plumbing, electrical, HVAC, carpentry, painting, and general maintenance, to address maintenance issues
Ensure plumbing, electrical systems, HVAC, and structural elements, are in good working condition
Address and resolve maintenance issues promptly
Develop and implement a preventative maintenance program
Schedule and conduct regular inspections of equipment and systems
Utilize the work order system to maintain records of all maintenance and repair work
Manage vendor relationships and ensure that the physical property is maintained to company standards
Utilize the Task Management System to document and track all completed maintenance work
Ensure adherence to Task Management protocols
Manage the maintenance department budget
Track and report on expenses
Ensure compliance with local, state, and federal health and safety regulations
Conduct safety training for maintenance staff
Implement and maintain safety protocols
Respond to maintenance emergencies during and outside of regular working hours
Coordinate with other departments to minimize disruption to guests during emergency repairs
Work closely with other departments to address maintenance needs
Communicate effectively with management and staff regarding maintenance issues and resolutions
Prepare and present maintenance reports to management when applicable
Requirements:
High school diploma or equivalent
technical training or certification in a related field preferred
Minimum of 3 years of experience as a Maintenance Manager or Director of Engineering in a hospitality setting
Experience and proficiency in multiple trades, including plumbing, electrical, HVAC, carpentry, painting, and general maintenance, preferable in the hospitality industry
Certification as a licensed electrician is preferred but not required
Track record of successfully overseeing departmental budgets and analyzing P&L reports
Proven leadership and management skills coupled with strong critical thinking skills
Ability to identify priorities by utilizing effective organizational and time management abilities with utilization of maintenance management software
Ability to collaborate with colleagues and departments to achieve common goals
Ability to adapt to changing priorities, work schedules, and guest demands in a fast-paced environment
Strong people skills and the ability to communicate effectively with guests, colleagues, and management
Excellent troubleshooting skills
Possession of relevant certifications, license, or qualifications in trades such as plumbing, electrical work, HVAC maintenance, and/or carpentry may be required
Available to work evenings, weekends, and holidays as required