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Director of Facilities Operations

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Hyatt

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Location:
United States , Isle of Palms

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Director of Facility Operations is responsible for the overall leadership, strategic direction, and daily operation of the resort’s engineering, maintenance, and facilities functions. This role ensures the safety, efficiency, and aesthetic integrity of all resort assets, including hotels, outlets, condominiums, and infrastructure systems.

Job Responsibility:

  • Direct and coordinate daily maintenance operations and special projects involving electrical, mechanical, HVAC, plumbing, and general maintenance across all resort properties and equipment
  • Ensure routine preventive maintenance is completed and documented for all physical structures and systems
  • Conduct visual inspections to verify quality of work and ensure compliance with performance and productivity standards
  • Manage and analyze the CMMS systems, including labor tracking, prioritization, and completion metrics
  • Maintain all facilities, outlets, and condominiums in accordance with brand, safety, and regulatory standards
  • Oversight and daily operational responsibility for the LP Department
  • Vehicle Fleet Coordination
  • Supervise team performance, attendance, appearance, conduct, and engagement
  • Complete timely performance evaluations and provide ongoing coaching and feedback
  • Assist and support trade engineers by providing technical direction and leadership as needed
  • Foster a culture of safety, professionalism, accountability, and service excellence
  • Plan, organize, and direct facility maintenance and capital improvement initiatives
  • Review, negotiate, and manage contracts with vendors, consultants, contractors, and suppliers
  • Prepare and manage operating and capital budgets, including cost tracking and reporting
  • Ensure compliance with all local, state, and federal regulations, including building and safety codes
  • Serve as a liaison with building officials, zoning authorities, and community design committees when required
  • Manage utility systems and oversee equipment specification and purchasing
  • Attend weekly team meetings to provide departmental updates
  • Maintain consistent communication with Corporate and Hyatt leadership
  • Coach and counsel employees in alignment with Hyatt service standards and procedures
  • Be available to respond to resort emergencies requiring engineering or facilities expertise

Requirements:

  • Authorization to work in the United States
  • Valid driver’s license and ability to meet resort driving standards
  • Minimum of five (5) years progressive experience in hotel, resort, or building facilities management
  • At least five (5) years in a senior leadership role within engineering or facilities operations
  • Demonstrated leadership and team‑development skills
  • Strong working knowledge of all maintenance trades, including HVAC, electrical, and plumbing
  • Proven ability to interact effectively with individuals of diverse backgrounds
  • Excellent written and verbal communication skills in English
  • Proficiency in Microsoft Word and Excel

Nice to have:

  • Engineering or Facility Management degree
  • Property management engineering experience
  • Hotel or resort Project Management experience
  • Prior experience specifying and purchasing equipment
  • Experience working within the Hyatt brand or similar luxury hospitality environment
What we offer:
  • Career growth
  • Professional development
  • Supportive workplace culture

Additional Information:

Job Posted:
March 22, 2026

Work Type:
On-site work
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