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Director of Executive Operations

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Crusoe

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Location:
United States , San Francisco ▼

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

168000.00 - 228000.00 USD / Year
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Job Description:

The Director of Executive Operations will lead Crusoe’s Executive Assistant function, managing the EA team while providing direct administrative support to the Chief People Officer. This role combines people leadership, operational oversight, and hands-on execution. The Director will establish standards, build scalable systems, and elevate the EA function to ensure consistent, high-quality support for executives across the organization. The individual in this role must exercise sound judgment, adapt to varied working styles, and maintain structure in a fast-moving environment.

Job Responsibility:

  • Direct Support to the Chief People Officer
  • Manage a complex calendar and balance shifting priorities across internal and external stakeholders
  • Coordinate travel, expenses, correspondence, and meeting preparation
  • Lead planning and execution for larger meetings, team forums, offsites, and People leadership sessions, ensuring all logistics are covered
  • Maintain awareness of People team priorities to anticipate needs and help the CPO allocate time effectively
  • Leadership and Development of the EA Team
  • Lead and manage the EA team, providing clearing direction, coaching, feedback, and professional development
  • Create and evolve a framework for EA career progression, skills development, and growth opportunities
  • Support workload balancing and ensure the team has clear expectations, processes, and tools
  • Build a collaborative EA community with shared best practices and regular team learning sessions
  • Foster a strong EA team culture focused on trust, collaboration, learning, and shared accountability
  • Work closely with People and Workplace Operations on staffing plans, hiring, and long-term organizational design for the EA function
  • This role requires travel to connect with EAs across locations and develop a strong understanding of our people, teams, and workplaces
  • Operational Excellence and Systems Development
  • Evaluate current administrative workflows and implement improvements that increase efficiency and consistency
  • Build templates, playbooks, and processes that support a scalable EA model
  • Strengthen scheduling norms, communication frameworks, and cross-functional coordination with leaders and departments
  • Partner with Workplace Operations leadership on long-term planning for structure, systems, and capabilities within the EA function
  • Brings a high level of discretion and professionalism, comfortable operating independently while managing confidential and sensitive information

Requirements:

  • 8–12+ years supporting senior executives, including C-level leaders, in high-growth or complex environments
  • Experience managing or developing a team of EAs or administrative professionals
  • Ability to build, refine, and scale administrative systems and standards
  • Strong communication skills and the ability to create alignment across functions
  • A measured, calm approach to problem solving and prioritization
  • Ability to work on-site five days per week and coordinate across multiple time zones
  • Brings a high level of discretion and professionalism, comfortable operating independently while managing confidential and sensitive information
What we offer:
  • Restricted Stock Units in a fast growing, well-funded technology company
  • Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
  • Employer contributions to HSA accounts
  • Paid Parental Leave
  • Paid life insurance, short-term and long-term disability
  • Teladoc
  • 401(k) with a 100% match up to 4% of salary
  • Generous paid time off and holiday schedule
  • Cell phone reimbursement
  • Tuition reimbursement
  • Subscription to the Calm app
  • MetLife Legal
  • Company paid commuter benefit
  • $300/month

Additional Information:

Job Posted:
January 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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