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Director of Executive Operations

United States, San Francisco 168000.00 - 228000.00 USD / Year · Job Posted February 21, 2026
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Job Description

The Director of Executive Operations will lead Crusoe’s Executive Assistant function, owning the strategy, structure, and effectiveness of executive support across the company. This role is responsible for building a scalable EA operating model, setting clear standards, and developing the EA team to deliver consistent, high-quality support to leaders as Crusoe grows. This position is focused on organizational leadership rather than direct administrative support. The Director will operate as the functional leader for Executive Assistants, defining expectations, improving operating rigor, and ensuring alignment with leadership priorities and company operating cadence. The individual in this role must exercise sound judgment, adapt to varied leadership styles, and bring structure to a fast-moving environment.

Job Responsibility

  • Lead and manage the EA team, providing clearing direction, coaching, feedback, and professional development
  • Own the operating model for executive support across the organization, ensuring clarity of roles, coverage, and service levels
  • Create and evolve a framework for EA career progression, skills development, and growth opportunities
  • Support workload balancing and ensure the team has clear expectations, processes, and tools
  • Build a collaborative EA community with shared best practices and regular team learning sessions
  • Foster a strong EA team culture focused on trust, collaboration, learning, and shared accountability
  • Drive consistency in how executives engage with and leverage EA support
  • Work closely with People and Workplace Operations on staffing plans, hiring, and long-term organizational design for the EA function
  • This role requires travel to connect with EAs across locations and develop a strong understanding of our people, teams, and workplaces
  • Evaluate current administrative workflows and implement improvements that increase efficiency and consistency
  • Build templates, playbooks, and processes that support a scalable EA model
  • Strengthen scheduling norms, communication frameworks, and cross-functional coordination with leaders and departments
  • Partner with Workplace Operations leadership on long-term planning for structure, systems, and capabilities within the EA function
  • Brings a high level of discretion and professionalism, comfortable operating independently while managing confidential and sensitive information
  • Provide oversight and guidance during high-stakes leadership events, planning cycles, and company moments

Requirements

  • 8–12+ years working closely with senior leadership teams, with strong understanding of executive operations
  • Demonstrated ability to influence and drive alignment beyond direct reporting lines
  • Experience managing or developing a team of EAs or administrative professionals
  • Proven ability to build and scale operational frameworks, standards, and service models
  • Strong communication skills and ability to create alignment across leadership and support functions
  • A structured and pragmatic approach to prioritization and problem solving
  • Ability to work on-site five days per week and coordinate across multiple time zones
  • Brings a high level of discretion and professionalism, comfortable operating independently while managing confidential and sensitive information

What we offer

  • Industry competitive pay
  • Restricted Stock Units in a fast growing, well-funded technology company
  • Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
  • Employer contributions to HSA accounts
  • Paid Parental Leave
  • Paid life insurance, short-term and long-term disability
  • Teladoc
  • 401(k) with a 100% match up to 4% of salary
  • Generous paid time off and holiday schedule
  • Cell phone reimbursement
  • Tuition reimbursement
  • Subscription to the Calm app
  • MetLife Legal
  • Company paid commuter benefit
  • $300/month

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