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Director Of Event Technology

Australia, Melbourne · Job Posted May 11, 2026
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Job Description

As a Director of Event Technology at Encore, you will have imagination and curiosity to bring events to life. Your primary responsibility will revolve around cultivating a robust and collaborative relationship between our dedicated onsite team and venue management. The service provided will be highly professional with a view to timeliness, appropriate conduct and effective cost management of human resources and services as well as the P&L, to ensure the profitability of the Encore activities in the venue.

Job Responsibility

  • Ensure the efficient and safe running of event staging services within the venues
  • Build and maintain relationship with venues and clients to ensure successful client relations and smooth running of all events
  • Educate and advise clients and venue staff alike on the most appropriate audio-visual equipment, digital options and the necessary crew to best meet their presentation needs and budget
  • Maintain and disseminate crew rosters and schedules
  • Inform the appropriate people of any areas of concern so that problems with equipment, crew, venue staff or clients can be rectified in a timely manner
  • Identify opportunities to increase the profitable revenue in applicable venue
  • Seek out opportunities for operational improvements
  • Provide coaching and mentoring to develop and optimise individual and team capability

Requirements

  • Prior experience in the events/sales environment
  • Relevant experience in AV
  • Excellent planning, organisational, time management & account management skills
  • Strong sales and business acumen, track record in managing a high performing sales team within a third party venue
  • Ability to foster meaningful business relationships
  • Prior experience in rostering and cost management
  • Qualification in Hospitality or Events is highly regarded

Nice to have

Qualification in Hospitality or Events is highly regarded

What we offer

  • Great Place To Work certification
  • Diversity, equity, and inclusion programs
  • Wellness initiatives
  • Ample opportunities for career progression and professional growth
  • Commitment to sustainability initiatives
  • Salary packaging options

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  • Ensure the efficient and safe running of event staging services within the venues
  • Build and maintain relationship with venues and clients to ensure successful client relations and smooth running of all events
  • Educate and advise clients and venue staff alike on the most appropriate audio-visual equipment, digital options and the necessary crew to best meet their presentation needs and budget
  • Maintain and disseminate crew rosters and schedules
  • Inform the appropriate people of any areas of concern so that problems with equipment, crew, venue staff or clients can be rectified in a timely manner
  • Identify opportunities to increase the profitable revenue in applicable venue
  • Seek out opportunities for operational improvements
  • Provide coaching and mentoring to develop and optimise individual and team capability
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What we offer
  • Great Place To Work certification
  • Diversity, equity, and inclusion programs
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  • Ample opportunities for career progression and professional growth
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  • Prior experience in rostering and cost management
  • Qualification in Hospitality or Events is highly regarded
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  • Ensure the efficient and safe running of event staging services within the venues
  • Build and maintain relationship with venues and clients to ensure successful client relations and smooth running of all events
  • Educate and advise clients and venue staff alike on the most appropriate audio-visual equipment, digital options and the necessary crew to best meet their presentation needs and budget
  • Maintain and disseminate crew rosters and schedules
  • Inform the appropriate people of any areas of concern so that problems with equipment, crew, venue staff or clients can be rectified in a timely manner
  • Identify opportunities to increase the profitable revenue in applicable venue
  • Seek out opportunities for operational improvements
  • Provide coaching and mentoring to develop and optimise individual and team capability
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  • Work directly with clients contracting with the Crowne Plaza at Union Station and other local venues, requiring various services including: audiovisual rental, rigging services and technical labor
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  • Coordinate equipment and labor needs with other Markey's locations
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  • Competitive salary
  • Training and career development
  • Opportunities for advancement
  • Opportunities to problem solve with creative thinking
  • Opportunities to work with cutting edge technology
  • A wide range of experienced staff to work with and learn from
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  • Consult with internal and external clients
  • generate quotes, labor estimates & room diagrams
  • and provide creative as well as technical audiovisual solutions for events to help secure business at its greatest potential
  • Generate and update daily and weekly forms including but not limited to billing, daily equipment "boards", schedules, and forecasts
  • Meet on-site clients to ensure order accuracy & functionality, assist in set-up and teardown of A/V equipment, coordinate and act as on-site liaison for events
  • Attend all site visits, BEO meetings, and pre-event meetings
  • Coordinate equipment and labor needs with other Markey's locations
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  • Training and career development
  • Opportunities for advancement
  • Opportunities to problem solve with creative thinking
  • Opportunities to work with cutting edge technology in a high profile, fast paced atmosphere
  • A wide range of experienced staff to work with and learn from on a daily basis
  • Excellent, comprehensive benefit program for full-time employees including group health, dental, vision, disability, and life insurance, 401(k), paid time off and paid holidays, cell phone stipend, and the Employee Stock Ownership Program (ESOP)
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  • Relevant experience in AV
  • Excellent planning, organisational, time management & account management skills
  • Strong sales and business acumen, track record in managing a high performing sales team within a third party venue
  • Ability to foster meaningful business relationships
  • Prior experience in rostering and cost management
  • Qualification in Hospitality or Events is highly regarded
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  • Ensure the efficient and safe running of event staging services within the venues
  • Build and maintain relationship with venues and clients to ensure successful client relations and smooth running of all events
  • Educate and advise clients and venue staff alike on the most appropriate audio-visual equipment, digital options and the necessary crew to best meet their presentation needs and budget
  • Maintain and disseminate crew rosters and schedules
  • Inform the appropriate people of any areas of concern so that problems with equipment, crew, venue staff or clients can be rectified in a timely manner
  • Identify opportunities to increase the profitable revenue in applicable venue
  • Seek out opportunities for operational improvements
  • Provide coaching and mentoring to develop and optimise individual and team capability
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  • Great Place To Work certification
  • Diversity, equity, and inclusion programs
  • Wellness initiatives
  • Ample opportunities for career progression and professional growth
  • Commitment to sustainability initiatives
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  • Lead the Markey’s event technology team, managing all day-to-day activities regarding event technology services in the venue
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  • Consult with internal and external clients
  • generate quotes, labor estimates & room diagrams
  • and provide creative as well as technical audiovisual solutions for events to help secure business at its greatest potential
  • Foster a positive working relationship between Markey’s and the hotel, working effectively and professionally with hotel management, event and support staff, clients and event planners
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  • Provide work direction to employees and help develop them professionally
  • Responsible for annual budget, managing revenue and expense, and on site inventory management to meet or exceed expectations
  • Generate and update daily and weekly forms including but not limited to billing, daily equipment “boards”, schedules, and forecasts
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  • Lead the Markey’s event technology team, managing all day-to-day activities regarding event technology services in the venue
  • Work directly with clients contracting with the hotel, requiring various services including: audiovisual rental, rigging services and technical labor
  • Consult with internal and external clients
  • generate quotes, labor estimates & room diagrams
  • and provide creative as well as technical audiovisual solutions for events to help secure business at its greatest potential
  • Foster a positive working relationship between Markey’s and the hotel, working effectively and professionally with hotel management, event and support staff, clients and event planners
  • Attend all site visits, BEO meetings, and pre-event meetings
  • Provide work direction to employees and help develop them professionally
  • Responsible for annual budget, managing revenue and expense, and on site inventory management to meet or exceed expectations
  • Generate and update daily and weekly forms including but not limited to billing, daily equipment “boards”, schedules, and forecasts
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  • Competitive salary
  • Training and career development
  • Opportunities for advancement
  • Opportunities to problem solve with creative thinking
  • Opportunities to work with cutting edge technology in a high profile, fast paced atmosphere
  • A wide range of experienced staff to work with and learn from on a daily basis
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Expiration Date
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  • Must have excellent customer service and verbal/written communication skills
  • Previous history of interacting positively with internal and external customers
  • Computer proficiency and thorough knowledge of Microsoft Office Suite – Word, Excel, Outlook, PowerPoint, Teams and One Drive
  • Ability to learn R2 program
  • Ability to learn how to document sales goals, complete event surveys, and revenue forecasts
  • Must have knowledge of audio systems for performance
  • Must have functional knowledge of HD video switching, cameras and video playback & recording
  • Must have functional knowledge of stage lighting techniques using static and moving lights
  • Must have functional knowledge of internet bandwidth and IT configurations
Job Responsibility
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  • Lead the Markey's event technology team, managing all day-to-day activities regarding event technology services in the venue
  • Work directly with clients contracting with the hotel, requiring various services including: audiovisual rental and technical labor
  • Consult with internal and external clients
  • generate quotes, labor estimates & room diagrams
  • and provide creative as well as technical audiovisual solutions for events
  • Foster a positive working relationship between Markey's and the hotel
  • Meet with on-site clients to ensure order accuracy and functionality
  • lead the setup, operation, and teardown of A/V equipment
  • and serve as the on-site liaison during events
  • Attend all site visits, BEO meetings, and pre-event meetings
What we offer
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  • Training and career development
  • Opportunities for advancement
  • Opportunities to problem solve with creative thinking
  • Opportunities to work with cutting edge technology in a high profile, fast paced atmosphere
  • A wide range of experienced staff to work with and learn from
  • Excellent, comprehensive benefit program for full-time employees including group health, dental, vision, disability, and life insurance, 401(k), paid time off and paid holidays, cell phone stipend, and the Employee Stock Ownership Program (ESOP)
  • Employee Stock Ownership Plan (ESOP)
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