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Markey's, a multi-state leading provider of creative audio-visual services, is seeking a Director of Event Technology to join our team Denver, CO. This entry level Director of Event Technology is responsible for leading the team and consulting with customers and hotel event management to create defining experiences for all live and virtual events at the hotel venue in downtown Denver. This is an excellent opportunity for someone with a passion for event production, customer service, and technology who is ready to take the next step into management.
Job Responsibility:
Lead the Markey's event technology team, managing all day-to-day activities regarding event technology services in the venue
Work directly with clients contracting with the hotel, requiring various services including: audiovisual rental and technical labor
Consult with internal and external clients
generate quotes, labor estimates & room diagrams
and provide creative as well as technical audiovisual solutions for events
Foster a positive working relationship between Markey's and the hotel
Meet with on-site clients to ensure order accuracy and functionality
lead the setup, operation, and teardown of A/V equipment
and serve as the on-site liaison during events
Attend all site visits, BEO meetings, and pre-event meetings
Provide work direction to employees and help develop them professionally
Responsible for annual budget, managing revenue and expense, and on-site inventory management
Generate and update daily and weekly forms including but not limited to billing, daily equipment "boards", schedules, and forecasts
Follow and maintain existing Standard Operating Procedures (SOPs) for event management and operational functions
Effectively manage service recovery situations
Coordinate equipment and labor needs with other Markey's locations
Fulfill other duties as assigned to ensure success of Markey's events
Requirements:
Minimum two years of experience event technology operations or sales
Must have excellent customer service and verbal/written communication skills
Previous history of interacting positively with internal and external customers
Computer proficiency and thorough knowledge of Microsoft Office Suite – Word, Excel, Outlook, PowerPoint, Teams and One Drive
Ability to learn R2 program
Ability to learn how to document sales goals, complete event surveys, and revenue forecasts
Must have knowledge of audio systems for performance
Must have functional knowledge of HD video switching, cameras and video playback & recording
Must have functional knowledge of stage lighting techniques using static and moving lights
Must have functional knowledge of internet bandwidth and IT configurations
Ability to maintain a professional appearance and attitude at all times
Must possess excellent time management and multitasking skills
Must possess a high level of detail in all work
Ability to work a flexible schedule as dictated by business needs
What we offer:
Training and career development
Opportunities for advancement
Opportunities to problem solve with creative thinking
Opportunities to work with cutting edge technology in a high profile, fast paced atmosphere
A wide range of experienced staff to work with and learn from
Excellent, comprehensive benefit program for full-time employees including group health, dental, vision, disability, and life insurance, 401(k), paid time off and paid holidays, cell phone stipend, and the Employee Stock Ownership Program (ESOP)