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Markey's, a multi-state leading provider of creative audio-visual services, is seeking a Director of Event Technology to join our team at the Plaza San Antonio. The Director of Event Technology is responsible for leading the event technology team and consulting with customers and hotel event management to create defining experiences for all customer live and virtual events at the Plaza San Antonio Hotel & Spa. This position will also handle consulting and drop-off support for The Canopy San Antonio Riverwalk Hotel, as needed. This position is a Full-Time salaried (exempt) role. Typical daytime hours, although occasional early mornings, late nights and weekend work may be required.
Job Responsibility:
Lead the Markey’s event technology team with a positive and compassionate attitude, managing all day-to-day activities regarding event technology services
Foster a positive working relationship between Markey’s and the hotel, working effectively and professionally with hotel management, event and support staff, clients and event planners
Work directly with clients contracting with the hotel, requiring various services including audiovisual rental and technical labor
Consult with internal and external clients
generate quotes, labor estimates & room diagrams
and provide creative as well as technical audiovisual solutions for events to help secure business at its greatest potential
Generate and update daily and weekly forms including but not limited to billing, daily equipment "boards", schedules, and forecasts
Meet on-site clients to ensure order accuracy & functionality, assist in set-up and teardown of A/V equipment, coordinate and act as on-site liaison for events
Attend all site visits, BEO meetings, and pre-event meetings
Coordinate equipment and labor needs with other Markey's locations
Follow and maintain existing Standard Operating Procedures (SOPs) for event management and operational functions
Responsible for annual budget, managing revenue and expense, and on-site inventory management to meet or exceed expectations
Fulfill other duties as assigned to ensure success of Markey’s events
Requirements:
Minimum one year of experience leading event technology, operations or sales
Ability to document sales goals, event surveys, and revenue forecasts
Must have functional knowledge of flown audio systems for performance
Must have functional knowledge of HD video switching, cameras and video playback & recording
Must have functional knowledge of stage lighting techniques using static and moving lights
Must have functional knowledge of internet bandwidth and IT configurations
Must have excellent customer service and verbal/written communication skills, politely and promptly responding to all internal and external requests
Computer proficiency and thorough knowledge of Microsoft Office Suite – Word, Excel, Outlook, PowerPoint, Teams and One Drive
Ability to learn R2 program
Previous history of interacting positively with internal and external customers
Ability to maintain a professional appearance and attitude at all times
Must possess excellent time management and multitasking skills by balancing workload between reviewing projects, attending meetings and conference calls, face-to-face customer interactions, on-site event support, billing and overall account management
Must possess a high level of detail in all work including account management, organizing event information, arranging and managing pre and post-production services
Ability to work a flexible schedule as dictated by business needs
What we offer:
Competitive salary
Training and career development
Opportunities for advancement
Opportunities to problem solve with creative thinking
Opportunities to work with cutting edge technology in a high profile, fast paced atmosphere
A wide range of experienced staff to work with and learn from on a daily basis
Excellent, comprehensive benefit program for full-time employees including group health, dental, vision, disability, and life insurance, 401(k), paid time off and paid holidays, cell phone stipend, and the Employee Stock Ownership Program (ESOP)