Director of Event Services Jobs

Pennsylvania Convention Center

Location:
United States, Philadelphia

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Under the direction of the Assistant General Manager, the Director of Events leads the strategic planning, budget management, and successful execution of venue events. Leads and mentors event management team members, provides direction, and fosters a collaborative environment to execute events flawlessly. Evaluates event success by producing reports, analyzing key metrics, and identifying areas for future improvement.

Job Responsibility:

Leads and manages the event management team's coordinated activities for the venue event
Research, review and recommend equipment, materials and supplies required in event services and planning
Manages and coordinates outside service needs with food and beverage contractors, decorators, and other vendors
Coordinate with the marketing department on all media entry into the building before, during, or immediately following events
Prepares Event Services departmental and estimated revenues
Represent venue core values and behaviors intended to illustrate positive public relations with patrons and internal staff
Work extended/irregular hours, including nights, weekends, and holidays, as needed
Prepares schedules and assigns events to the event managers' team
Meet with potential clients, advise on the facility requirements, and negotiate sales of additional services
Work with internal service partners to provide quality service to customers
Serves as liaison for all facility clients to ensure the highest level of customer service for all external service providers
Represents the facility at tradeshows, community events, and industry meetings
Manage meetings, tradeshows, conventions, and conferences contracted at the facility
Prepares annual budget for department
Prepare reports on monthly events for submission to the General Manager and Board of Directors
Develop policies and procedures for the Event Services Department and monitor compliance
Establish new standards of customer service by working with departments in the facility
Manages and leads Event Managers and Event Coordinators in the Event Services Department

Requirements:

B.S. in Event Management, Sports Management, Hotel Management, or related field
5-8 years of Event Management experience in a Convention Center or related venue
3+ years of leadership experience desired
Strategic Event Planning
Leadership & Management
Vendor & Stakeholder Management
Negotiation Skills
Cross-Functional Collaboration
Execution & Operations Management
Soft & Interpersonal
Ability to travel required
working knowledge of event booking and scheduling software and spreadsheet software, proficient in Microsoft Word, Excel, and PowerPoint

Additional Information:

Job Posted:
December 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Director of Event Services