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Director of Event Services

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States, Washington, DC

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

97000.00 - 117000.00 USD / Year

Job Description:

Responsible for the Event Services Department. Manages and leads event service staff and acts as a liaison between Banquets/Catering, Event Technology, Event Planning, Sales and the customer to ensure consistent, high level service throughout property events. Promotes consistency by executing events based on catering/event service/food and beverage Standard Operating Procedures. The position ensures the Red Coat Program (MHR) is in place and adhered to by all Event Service Managers. The position is responsible for achieving guest and employee satisfaction and for assisting in managing the financial performance of the department. In addition, the Director of Event Services recognizes opportunities to up-sell and suggests enhancements to create outstanding events.

Job Responsibility:

  • Manage and lead event service staff
  • Act as a liaison between Banquets/Catering, Event Technology, Event Planning, Sales, and the customer
  • Ensure consistent, high-level service throughout property events
  • Promote consistency by executing events based on catering/event service/food and beverage Standard Operating Procedures
  • Ensure the Red Coat Program is in place and adhered to by all Event Service Managers
  • Achieve guest and employee satisfaction
  • Assist in managing the financial performance of the department
  • Recognize opportunities to up-sell and suggest enhancements to create outstanding events

Requirements:

  • High school diploma or GED
  • 4 years experience in event management, food and beverage, sales and marketing, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in event management, food and beverage, sales and marketing, or related professional area

Nice to have:

  • Passionate
  • Active
  • Optimistic
  • Adventurous
What we offer:
  • Bonus program
  • Comprehensive health care benefits
  • 401(k) plan with up to 5% company match
  • Employee stock purchase plan at 15% discount
  • Accrued paid time off
  • Life insurance
  • Group disability insurance
  • Travel discounts
  • Adoption assistance
  • Paid parental leave
  • Health savings account
  • Flexible spending accounts
  • Tuition assistance
  • Pre-tax commuter benefits
  • Other life and work wellness benefits
  • May include other incentives such as stock awards and deferred compensation plans

Additional Information:

Job Posted:
March 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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