Director of Event Planning

• Manages event planning functions and staff
• Oversees administrative processes for pre-event and post-event phases
• Ensures seamless turnover from sales to operations
• Maximizes revenue opportunities by up-selling and forecasting
• Achieves guest and employee satisfaction
• Manages financial performance of department
• Assigns events to team
• Oversees function space and group room blocks
• Executes emergency procedures and safety training
• Leads execution of Event Management strategy
• Reviews scheduled events and troubleshoots challenges
• Manages customer budgets
• Maintains inventories
• Works with highly complex or high profile groups
• Leads catering menu development
• Champions standards, policies and procedures
• Leads Event Management meetings
• Reviews guest feedback and implements improvements
• Interacts with guests and handles complaints
• Develops relationships with outside vendors
• Consults with customers to determine event objectives
• Establishes customer service guidelines
• Ensures employees receive training
• Observes service behaviors and provides feedback
• Reviews staffing levels

• High school diploma or GED
• 4 years experience in event management, food and beverage, sales and marketing, or related professional area
• OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
• 2 years experience in event management, food and beverage, sales and marketing, or related professional area

Relocation Assistance Available