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Responsible for the management of all aspects of the Catering department in accordance with company and brand standards. Coordinates details and menus for clients' functions and maintains budgeted revenues through solicitation of business. Monitors and controls financial and administrative responsibilities including asset protection. Ensures the highest level of service by training and developing staff and executing the requirements of events based on standards.
Job Responsibility:
Demonstrates self-confidence, energy and enthusiasm
Understands how to manage in a culturally diverse work environment
Uses problem solving methodology for decision making and follow up
Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility
Builds a positive work environment by demonstrating self confidence, energy and enthusiasm
Interacts with other catering employees, customers and guests, vendors and suppliers
Demonstrates knowledge of all departments within the property
Communicates group needs to various departments within the property
Prompts handling of all inquiries within market and parameters
Creates written and verbal presentations effectively
Meet with the Chef prior to function to verify arrangements and to observe the quality of the food presentation
Meet with clients to plan their functions and highlight features of facility as well as available services
Communicates all details of catering events to operating departments and customers
Manages the quality process in areas of customer service and employee satisfaction
Qualifies business and tracks leads
Solicits and books meetings, conferences and catered corporate and social events
Finalizes and upsells catering arrangements for group/convention business
Negotiates and markets to drive sales and create profits
Identifies customer needs and all sales opportunities which ensure successful catering events
Provides constructive coaching and counseling to employees
Directs the development, training, and mentoring of employees
Demonstrates knowledge of how and when to impose deadlines and delegate tasks
Motivates and provides a work environment in which employees are productive
Listens and responds to employee's needs
Manages group or interpersonal conflict situations effectively
Develops and manages hourly employees
Adheres to EEO and AA policies
Requirements:
High school diploma or GED
3 years experience in the event management or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
1 year experience in the event management or related professional area
What we offer:
Wide range of benefits designed to support you and your family
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