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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Director of Event Management

Cayman Islands, Grand Cayman Employment contract · Job Posted May 27, 2026
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Job Responsibility

  • Responsible for the management of all aspects of the Events Division, to include Meetings & Special Events, Audio Visual, Destination Services, Event Concierge, whilst coordinating with Banquets
  • Leads, implements, and maintains a management philosophy in alignment with company standards
  • Provides strategic direction and operational leadership for all meetings, conventions, social events, and bespoke experiences hosted at the property
  • Partners closely with Sales, Culinary, Banquets, Rooms, and Marketing to ensure revenue optimization, brand integrity, and seamless service delivery consistent with Forbes Five-Star standards
  • Develops and implements hotel–wide strategies that deliver products and services to meet or exceed the needs and expectations of guests and employees
  • Has overall responsibility for achieving top line revenue, profitability, event planner and employee satisfaction
  • Oversees the functions of Event Management, including the departments of Event Planning, Banquets/Catering, Event Service and Event Technology
  • Ensures implementation of the brand service strategy and brand initiatives
  • Has overall responsibility for executing all property events with a seamless turnover from sales to operations and back to sales
  • Ensures the team meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing event revenues and maximizes the financial performance of the department
  • Managing Event Management Operations and Budgets
  • Leading Event Management Teams
  • Managing Profitability
  • Ensuring Exceptional Customer Service
  • Conducting Human Resources Activities

Requirements

  • Requires 4-5 years luxury experience in meetings, conventions, or special events within a luxury hotel or resort environment as a Senior Manager or Associate Director
  • Proven experience in a Five-Star / Five-Diamond or ultra-luxury hospitality setting strongly preferred
  • Demonstrated success leading large teams and managing complex, high-revenue event portfolios
  • Strong financial acumen, including budgeting, forecasting, cost control and profitability management
  • Exceptional communication, negotiation, and presentation skills
  • Highly organized with a detail-oriented, solution-driven mindset
  • Ability to thrive in a fast-paced, high-expectation luxury environment
  • Bachelor’s degree in Hospitality, Business, or a related field preferred
  • Previous experience with meeting planners / incentive houses
  • Excellent reading, written and verbal communication skills in English.
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