Director of Estates, Facilities and Property Services Job at Ravensbourne (London)

Facilities Administrator

We are recruiting for a Facilities Administrator to work as part of a small team...

Location

United Kingdom , Leicester

Salary:

26000.00 - 28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Respond promptly to maintenance and repair requests from tenants or residents
Coordinate and oversee routine maintenance tasks such as cleaning, gardening, and communal lighting
Schedule and liaise with approved contractors for specialist works (e.g., plumbing, electrical, pest control)
Serve as the primary point of contact for all tenant and resident queries, issues, and complaints
Issue formal correspondence including notices, updates, and service-related communication
Organise and support resident meetings where required, maintaining a professional and approachable presence
Arrange access to properties for contractors, utility providers, and deliveries as necessary
Manage the secure issuance and replacement of property keys and access fobs
Ensure all managed estates are adequately and appropriately insured at all times
Handle insurance claims involving property damage, loss, or liability

Job Responsibility

Respond promptly to maintenance and repair requests from tenants or residents
Coordinate and oversee routine maintenance tasks such as cleaning, gardening, and communal lighting
Schedule and liaise with approved contractors for specialist works
Serve as the primary point of contact for all tenant and resident queries, issues, and complaints
Issue formal correspondence including notices, updates, and service-related communication
Organise and support resident meetings where required
Manage the secure issuance and replacement of property keys and access fobs
Ensure all managed estates are insured
Handle insurance claims involving property damage, loss, or liability
Monitor compliance with lease or tenancy terms

What we offer

Parking

Parttime

Property Manager

The Residential Property Manager is responsible for obtaining and retaining occu...

Location

United States , Wilmington; Chevy Chase; Conshohocken

Salary:

Not provided

Buccini Pollin Group

Expiration Date

Until further notice

Requirements

Must present a neat, professional, and positive image at all times
Superior communication and organizational skills required
Assertive character traits with the ability to close sales
Must be willing to be on call for building emergencies
Ability to multi-task in a fast-paced environment and be detail oriented with procedures and paperwork
Must be able to work well in a team environment
CAM certification is suggested. CPM a plus
A high school education required
Some college experienced preferred
3+ years of proven, measurable property performance

Job Responsibility

Complete all required weekly, monthly, quarterly, and annual reports in a thorough and timely fashion. Administer office workflow in the most efficient and productive manner
Oversee and drive a high renewal retention rate and delinquency collections process
Become personally familiar with area comparables and retail/commercial businesses. Plan and attend a minimum of monthly happy hours for residents
Work with Centralized Leasing to ensure that move-in process for new residents is a smooth transition. Complete move-in inspections with new residents and move-out inspections with residents that are vacating
Approve all invoices for goods and services. Ensure invoices are posted as received
adhere to the accounting calendar. Review Budget Comparison to ensure reoccurring contract invoices are posted accurately in the budget. Track invoices for the property to ensure that all invoices are received for work performed. Utilize and understand the accounts payable system and instruct all office personnel in its use
Adhere to budget constraints and execute necessary adjustments relating to income and expense. Active participation in budget process, as necessary
Recognize reoccurring contracts expirations
work with the Director of Facilities and submit new contracts to VP of Residential Operations or SVP of Residential Operations
Maintain strict rent and NSF collection program, using company policy and legal limitations. Maximize fair security deposit deductions from vacating residents, walking all move-outs, and assigning legal deposit deductions. Be thoroughly familiar with the on-site rent-roll accounting system to perform, instruct and correct all functions as needed. Represent the Property in legal matters regarding resident issues

Fulltime

Assistant Facilities Manager

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

China , Hong Kong

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Higher Diploma or above in relevant subject Facilities/Property Management, Real Estate, or related field in HKSAR recognized educational organization
At least 10 years working experience in facility management / property management / with not less than 2 year at managerial level
Demonstrate strong interpersonal and supervisory abilities, consistently conducting oneself with professionalism and courtesy
Able to prepare report in both Chinese and English
Able to communicate Chinese (including mandarin) and English fluently
Capable of effectively lead subordinates especially newly assigned personnel
Proficient in Microsoft Office including Word, excel & powerpoint
Understands DMC and BMO requirements and ensures that all operations—such as security, cleaning, landscaping, and property management—comply with these rules

Job Responsibility

Serve as the primary deputy to the Facilities Manager by providing strategic oversight of building operations, property services, and administrative functions—while acting as the central liaison between HSSE team, engineering teams, operational supervisors, Owners’ Representatives, and tenants
The role ensures all activities comply with the Deed of Mutual Covenant (DMC), Building Management Ordinance (BMO), and client standards, and plays a key governance role in DMC-related processes
Strategic Oversight of Building Operations
Ensure operational supervisors enforce protocols for service quality, safety and efficiency for operational function including cleaning, security, landscaping, front desk, and carpark services and clubhouse facilities, mailroom/mailing operations
Provide governance, quality assurance, and performance oversight the operational functions
Monitor contractor compliance with Client / JLL site policies, work methods, and statutory requirement
Primary Liaison Across Stakeholders & Functions
Serve as the one of the focal points and coordinate between Engineering Teams, Operational Supervisors (cleaning, landscaping, clubhouse administration, mailroom), Owners’ Representatives and Tenant Representatives with clear, timely communication
Coordinate with other functional leaders within account to safeguard the connection to client / JLL requirement
DMC & BMO Governance & Meeting Coordination

Fulltime

Property and SHE Manager

The Property and SHE Manager is responsible for providing operational oversight ...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

NEBOSH General Certificate or equivalent
IOSH membership
Relevant Facilities Management qualification
Proven track record of driving efficiency, standardisation, and cost optimisation across estates and FM services within regulated, customer-facing, or hospitality/leisure environments
Proven experience in estates, facilities management, and Safety, Health & Environment (SHE) within a multi-site or complex operational environment
Strong working knowledge of UK health and safety legislation, statutory compliance, and regulatory requirements (e.g. fire safety, EHO, risk assessments, accident reporting)
Demonstrable experience managing outsourced service providers and contracts, including performance management against KPIs and SLAs
Strong commercial and financial acumen, with experience managing FM budgets, invoicing, variations, and driving value for money
Experience leading contract renewals, re-tendering exercises, and scope changes
High level of competence in governance, audit readiness, risk management, and compliance documentation control

Job Responsibility

Managing Agent / Estates Management Oversight: Own the relationship with the Managing Agent ensuring commissioning for property related services, rent reviews, rates reviews, renewals, exits and new properties
Provide information to the Exec upon request, managing the production and presentation of all property related services
Provide the Exec with opportunities to improve current financial arrangements and value for money in all estates related activities
Facilities Management / Contract Oversight: Primary contract owner and point of escalation for the outsourced FM provider (Dalkia)
Ensure Dalkia delivers against contractual KPIs, SLAs, lifecycle plans, and statutory compliance obligations
Conduct regular performance reviews, contract governance meetings, and service audits
Manage the FM budget, invoicing, variations, and contract changes and ownership of all SAP concur activities
Support venue directors with FM-related operational issues and ensure timely resolution
Lead contract renewal cycles, re-tendering processes, or scope adjustments as required
Safety, Health & Environment (SHE): Maintain and continually improve the organisation’s SHE framework, policies, and compliance

What we offer

50% off food and beverages in all our UK venues
Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
Company Sick Pay
Company Pension
Life Assurance
Refer a friend incentive
Financial advice services
Employee health and wellbeing services
Virtual GP Services
Season Ticket Loans

Fulltime

Director, Workplace

The Director, Workplace will play a critical role in shaping the employee experi...

Location

United States , San Francisco

Salary:

221000.00 - 260000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

10+ years experience in workplace operations, including 6 years in a direct people management role
exceptional ability to collaborate effectively with senior executives, thriving in a rapid-paced and high-growth setting
attention to detail, proficient in managing multiple tasks, time management
initiative in identifying improvement opportunities for processes and policies relating to the future of work
demonstrated data-driven approach with an analytical mindset in problem-solving
extensive experience in managing and strategizing for a sizable real estate portfolio
strong expertise in fostering culture and understands the elements that boost engagement in a hybrid workplace
experience leveraging AI and digital workplace technologies to optimize operations and employee experience
event management experience required
IFMA CFM credential preferred, but not required

Job Responsibility

Design and build a world-class workplace employee experience for Checkr employees
take charge of Checkr’s real estate strategy, handling both the portfolio's expansion and its maintenance
lead the design and implementation of Checkr’s hybrid work model, ensuring a balance between remote and office-based work settings
drive productivity, engagement, connection, and innovation within our team, leveraging both physical and digital space
design and execute internal Checkr events, acting as a link to external events when necessary
implement and leverage AI-driven tools to optimize operations, space utilization, and measure efficiency
deliver exceptional workplace services that reconcile cost, business needs, and employee expectations to build a dynamic and adaptable workplace
utilize relevant metrics to measure the Workplace team's success, including financial analysis, business planning related to Checkr’s real estate portfolio, and key performance indicators
stay ahead of future work trends and adapt Checkr’s model based on expert insights and data, both internal and external
oversee daily facilities operations, such as janitorial duties, HVAC maintenance, food service, and general maintenance across all Checkr locations

What we offer

A fast-paced and collaborative environment
learning and development allowance
competitive compensation and opportunity for advancement
100% medical, dental, and vision coverage
up to $25K reimbursement for fertility, adoption, and parental planning services
flexible PTO policy
monthly wellness stipend, home office stipend
in-office perks such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages

Fulltime

Facilities Management Supervisor

The role is to report directly to the Director- Head of Building Management, rep...

Location

United Arab Emirates , Dubai

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Minimum of 5 years of Facilities Management experience
Experience managing high rise operational residential and commercial buildings in the UAE
Hold an Engineering degree, relevant Masters/Post Graduate degrees and/or accreditations
Working knowledge of managing third party facilities management service providers, handover and transitions management
Exceptional interpersonal skills for daily interfacing with stakeholders and tenants
Technically knowledgeable and confident to consult with clients, tenants, and contractors
Good negotiation skills
Effective communication in English (written & verbal)
People skills
Engineering qualifications or equivalent

Job Responsibility

Report directly to the Director- Head of Building Management, representing the JLL Property and Asset Management Services (PAMS) team
Oversee the security, technical and soft services operations of the TFM service providers
Quality assurance and quality control of the daily facilities management operations
Adhere to industry best practices
Provide OPEX and CAPEX budgeting requirements, financial forecasts, and P&L’s
Prepare and submit weekly, monthly, quarterly, and annual reports
Assist in the preparation of governance documents, property operations plan, property regulations/rules, policies and procedures, procurement request for approvals
Responsible for daily operations of the TFM contract
Service provisions include security, soft and hard services, EHS, reactive and corrective maintenance, PPM, asset condition surveys of various systems (Electrical, HVACR, MEP, etc.)
Guide and manage the TFM service providers operatives, skilled technicians, and unskilled personnel

Fulltime

Facilities Manager

As a Facilities Manager at JLL, you will serve as the single point of contact fo...

Location

United States , Los Angeles; Pomona; Irwindale

Salary:

100000.00 - 145000.00 USD / Year

JLL

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent work experience in Facilities Management required
Minimum 5+ years of facility management experience within corporate environment or third-party service provider
Proven track record of successful facility operations management and team leadership
Strong business acumen with expertise in financial planning, analysis, and budget management
Understanding of commercial real estate operations and facility management best practices
Experience with contract management and vendor relationship oversight
Knowledge of facility management technologies and industry innovations
Excellent interpersonal, supervisory, analytical, organizational, and presentation skills
Proven ability to lead matrix teams and manage cross-functional relationships effectively
Strong client service orientation with ability to build and maintain professional relationships

Job Responsibility

Serve as single point of contact for daily FM operations across assigned site(s) while ensuring seamless service delivery
Provide matrix leadership to technical and administrative teams while ensuring high performance, strong morale, and full alignment with FM scope expectations
Lead facility operations teams to achieve operational excellence and client satisfaction goals consistently
Coordinate cross-functional activities and ensure effective communication between all stakeholders
Implement operational best practices and drive continuous improvement initiatives across assigned facilities
Partner with supply chain team to define service scope while coordinating supplier walk-throughs for optimal vendor management
Oversee supplier performance at property level while identifying opportunities for enhanced value through quality improvements, innovation, and cost optimization
Support both central and account-specific supply chain initiatives including governance and scorecard reviews under Experience Clean Supplier Partnership program
Manage vendor relationships and ensure compliance with service level agreements and quality standards
Drive supplier performance improvements through regular assessments and collaborative problem-solving initiatives

What we offer

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Fulltime

Head of Client Relationship

We’re Centrick — residential property experts with a clear mission: to make live...

Location

United Kingdom , Birmingham

Salary:

40000.00 - 45000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience in client relationship management within property, facilities, or estate management sectors
Strong communication and interpersonal skills with the ability to build trust and rapport
Excellent problem-solving and conflict resolution abilities
Competence in reporting, data analysis, and presentation
Ability to manage multiple priorities and work collaboratively across teams

Job Responsibility

Serve as the primary liaison for key clients, ensuring consistent communication and relationship development
Manage client expectations and maintain agreed service levels
Coordinate and assist in leading regular client meetings, providing updates and addressing concerns
Monitor service performance against SLAs and proactively address issues
Handle escalations promptly, ensuring resolution and client satisfaction
Support complaint resolution processes in collaboration with internal teams
Assist with risk schemes as required to mitigate potential issues
Prepare and deliver accurate reports on service performance, client feedback, and operational metrics
Identify trends and recommend improvements to enhance client experience
Support the B&EM Director and Head of Client Relationships with operational requirements and day-to-day needs

What we offer

25 days’ holiday plus bank holidays
Enhanced pension scheme based on role
Holiday allowance grows with length of service
Medicash, virtual GP, therapies, dental and optical support
Company sick pay increases over time
Study support and access to dedicated academy
24/7 mental health services
Extra day off on birthday
One volunteer day annually
Benefit platform for all benefits and recognition

Fulltime

Director of Estates, Facilities and Property Services

Ravensbourne

Location:
United Kingdom , London

Category:
Public Sector

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 20, 2026

Expiration:
March 22, 2026

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Location:United Kingdom , London

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Job Description:

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Nice to have:

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