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The Director of Environmental Services is responsible for the overall leadership, coordination, and performance of the environmental services department. This position ensures a clean, safe, and sanitary environment for residents, patients, staff, and visitors, in accordance with all applicable regulations, standards, and organizational policies. The director oversees housekeeping, laundry, and sanitation programs while ensuring high standards of cleanliness and customer satisfaction.
Job Responsibility:
Lead and manage environmental services operations, including housekeeping, laundry, professional floor care, sanitation and hazardous waste services
Develop and implement departmental policies, procedures, and quality control programs to maintain regulatory compliance (e.g., OSHA, CDC, EPA, ADHS)
Hire, train, supervise, and evaluate a team of environmental services staff
provide coaching and professional development
Conduct regular inspections of all facilities to ensure cleanliness, safety, and compliance
Manage department budget, including labor, supplies, and equipment
identify cost-saving opportunities without compromising quality
Oversee inventory management and procurement of floor care equipment, cleaning and laundry supplies
Collaborate with other departments (e.g., nursing, facilities, infection control) to support operational goals and special projects to include timely and accurate oversight of set up and breakdown for applicable events by EVS staff
Respond promptly to concerns or complaints from residents, families, or staff regarding environmental services
Ensure the department follows proper infection prevention and control protocols, particularly during outbreaks or emergencies
Maintain accurate records and reports for inspections, audits, and regulatory agencies
Assist in any facility emergencies including weekend on-call if necessary
Develop, implement and track goals for self and departmental employees on at a least a semi-annual basis
Use CSR report to monitor both the physical and financial condition of the facilities
Prepare a written-monthly report on the goals and financial status of the departments
Monitor the time and attendance of all departmental personnel
Promote public relations for the facility by serving Residents needs and wants promptly, pleasantly and efficiently
Assist family members, if necessary, with the movement of Residents personal belongings
Ensure all articles of personal clothing, for Residents, are marked properly, if the facility provides the service to them
Requirements:
Bachelor's degree in business administration, Hospitality Management, Healthcare Administration, or a related field preferred
Minimum of 5 years of progressive leadership experience in environmental services, preferably in healthcare, senior living, or hospitality settings
Experience managing large teams and multi-departmental operations
Possess current or can obtain a Level 1 Fingerprint Clearance Card is required
What we offer:
Eligible for Director Incentive of 20% of base salary
Comprehensive health benefits (Medical, Dental & Vision)
401k with immediate vesting and up to 4% employer match
Tuition Reimbursement
Exclusive discounts through The Employee Network
Access to the Employee Association, supporting team members in need