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The Director of Environmental Services is responsible to ensure that the physical condition of the Retirement community is maintained in a condition that reflects the Spring Living brand and Brand Standards ensuring the safety of residents, employees and guests. The focus of this role is achieving these goals within the allocated budget. The incumbent ensures high levels of resident satisfaction with building condition and cleanliness (as measured by the Resident Satisfaction Survey) and also ensures that Health & Safety risks to employees, residents and the general public are minimized or eliminated. As well, maintains installed equipment in working order or returned to service as quickly as reasonably possible. The incumbent must ensure that capital spend and department budget meet or exceed guidelines while developing and maintaining an engaged workforce
Job Responsibility:
Inspect all work areas and essential equipment as part of ongoing safety and fire protection program to ensure safety standards are maintained, clean and sanitary and equipment is in safe working order
Know how to use and monitor specialized building automation systems, fire safety equipment, call boxes, emergency shut offs etc.
Establish and maintain preventative maintenance schedules for required equipment
Promote culture and practices involved in line with environmental sustainability
Maintain the facilities and ground in “showcase” condition at all times
Select, train, develop, engage and manage performance of all Environmental and Housekeeping staff (where applicable)
Manage department budget and support the community capital budget process
Contribute as part of the residence leadership team to maximize resident satisfaction
Manage the room refresh process to achieve maximum cost effectiveness and contribute to the achievement of occupancy targets
Manage external vendor contracts with respect to service and cost
Uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Spring Living’s Code of Conduct
Complete all other tasks as assigned
Requirements:
Must have or be enrolled in a certified Facility Management professional technical program or Trades License
Minimum of three (3) years’ experience working in the area of Environmental Services
Experience managing and leading a team is considered an asset
Completion of, or enrollment in the Property Administration Certificate (PAC) program
Knowledge of building systems including- basic plumbing, electrical, mechanical, HVAC and emergency systems
Knowledge and experience in aspects of housekeeping, laundry and maintenance preferred
Nice to have:
Experience managing and leading a team is considered an asset
Knowledge and experience in aspects of housekeeping, laundry and maintenance preferred
What we offer:
Commitment to ensuring equal access and participation for people with disabilities
Commitment to treating people with disabilities in a way that allows them to maintain their dignity and independence
Commitment to fair and accessible employment practices
Accommodation during the recruitment and selection process