Director of Engineering Job at Southeast Utilities of Georgia LLC (Reno)

Job Description

The Director of OSP Engineering will function as an operational expert within the organization and will be responsible for the overall engineering and construction of various FTTx architectures. Primary responsibilities include providing leadership and coordination for network design, capacity planning, and construction while using performance metrics, adhering to guidelines for timely delivery of project deliverables. This position manages a large multi-channel engineering center, focused on the daily activities necessary to achieve safety, quality, turn time, and costs.

Job Responsibility

Represent the company and your team while working closely with the customer to define and deliver their needs
Identify a workgroup’s daily capacity and determine the required capacity to complete the work
Based on a team’s performance and/or the performance need, provide daily or weekly production expectations
Either through process or products, identify innovative ways to reduce work cycle times and increase quality
Determine a workload and financial forecast for each shared service based on trends, historical trends or customer commitments
Retrieve, analyze, transform, and report data for business intelligence
Provide technical and analytical guidance as needed as well as coaching and mentorship
Hold team accountable for submitting timely, quality work
Coordinate with HR team for recruitment and training of a cross-functional department
Work with Operations to determine improvement targets in all projects as a measure of performance
Set challenging cross-functional goals that support the organizational goals and strategies
Direct areas with multiple functions in conjunction with project managers and other department managers
Develop relationships with existing and potential markets to identify and service customer needs
Process daily escalations of issues from client
Report weekly on productivity, status and quality
Special or ad-hoc reports or projects as needed

Requirements

Minimum 15 years of OSP Engineering experience
Minimum 5 years of management experience
Excellent conflict resolution skills and demonstrated experience in directing and motivating multi-level talent
Deadline driven, self-motivated, and technically savvy
Excellent verbal and written interpersonal communication skills
Superior time management skills
Extremely organized with strong attention to detail
Ability to be flexible, take direction with ease, including changes to schedule and workflow priorities
Critical thinking skills
make assessments and provide solutions to problems
Ability to maintain professional tact in a fast-paced work environment with internal personnel and clients
Superior customer service and dedication to providing a positive experience inside and outside the organization
GRIT (guts, reliability, innovation and teamwork)
Experience conducting end to end project management of large fiber deployment projects
able to provide technical and analytical guidance to a project team
Experience managing Outside Plant projects
Familiar with Permitting, Pole Loading, GPON Architecture, and Conduit Design
Knowledge of National Electric Safety Code (NESC) standards
Expert knowledge of drafting systems (CAD, Microstation, etc.)
Advanced experience with MS Excel, Visio, and Google Earth
Knowledge & experience in AutoCAD, MicroStation, GIS or client proprietary design systems
Experience with various fiber optic / carrier / collocation products and services in an operational, engineering or implementation role
Knowledge & experience with project management processes, tools, and the ability to coordinate multiple projects with reproducible results

Nice to have

Bachelor's degree in Science, Technology, Engineering or Mathematics preferred
PMP certification preferred
Utility construction and utility project management
Experience with FTTB and/or Small Cell preferred
Relationship management experience (government/city officials, clients, etc.) preferred
Civil/and or telecommunications construction background preferred

What we offer

Medical, Dental & Vision Benefits
401(k) Program with a Company Match
Free Wellness Resources & Marketplace Discounts
Paid Maternity & Parental Leave
Paid Basic Life Insurance & Voluntary Options

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Director of Engineering

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