Director of Engineering Job at Mews

Job Description

We’re looking for a Director of Engineering to join our team and lead a critical part of our engineering organisation at a pivotal moment for Mews. This is a senior leadership role for someone who can combine technical depth, organisational leadership, and strong product instincts. You’ll help shape the next chapter of our Front of House department, as we work toward a future where Mews recognises guests at scale, delivers personalised experiences across the journey, empowers staff with automation and next-best actions, and becomes the CRM of hospitality.

Job Responsibility

Lead and grow engineering teams through managers and senior individual contributors, creating clarity, accountability, and a high-performance culture
Partner closely with Product, Design, Data, and other engineering leaders to turn strategy into execution across a complex, cross-product area
Set engineering direction that balances speed, quality, and long-term scalability
Raise the bar on engineering excellence, operational health, and delivery rigour in an environment where Front of House has made quality, proactive monitoring, and stronger governance a clear priority
Help teams ship the capabilities that matter most to our strategy, including areas such as guest recognition, personalised experiences, automation, role-aware workflows, and connected guest journeys
Drive strong cross-tribe and cross-division collaboration, especially where ecosystem value depends on shared capabilities across Front of House, Back of House, Platform, and Fintech
Coach leaders to make sound decisions, reduce unnecessary complexity, and build teams that can move fast without collapsing under scale or operational pressure

Requirements

Significant experience leading engineering organisations in a modern B2B SaaS, platform, or product company
A track record of leading through scale, ambiguity, and change
Strong technical judgment with the ability to guide architecture, quality, and execution without needing to be the person writing all the code
Experience building healthy organisations through other leaders, including coaching engineering managers and senior engineers
The ability to partner deeply with Product and Design and to lead in a model where business context, user value, and engineering execution are tightly connected
A bias for clarity, pragmatism, and high standards
Confidence making hard trade-offs: knowing when to simplify, when to invest, and how to keep teams focused on the most important outcomes

What we offer

Unlimited paid holiday
Participation in our company share program
Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service)
An annual Learning budget of €300 (and more for high performers) to support your development
Monthly "EDGE" time to Explore, Develop, Grow, and Elevate yourself
A work from anywhere policy with flexibility to work abroad for a few weeks each year
Relocation options, available after one year
Flexible, hybrid working options
A home office setup budget to make your workspace your own and a monthly work-from-home allowance
Claude tokens, so you can automate workflows and build smarter, more efficient ways of working
Additional benefits that vary by location, from healthcare and retirement plans to team events, socials and other perks

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Director of Engineering

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