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The Director of Engineering is a key member of the Executive Committee and is responsible for the overall operation, maintenance, safety, and sustainability of Grand Hyatt San Francisco. This role ensures that the hotel’s physical assets, infrastructure, and systems operate at the highest standards of reliability, safety, efficiency, and guest satisfaction, consistent with Hyatt’s luxury brand expectations.
Job Responsibility:
Lead, develop, and inspire a multi-disciplinary engineering and maintenance team
foster a culture of accountability, safety, and continuous improvement
Serve as an active member of the hotel Executive Committee, contributing to operational strategy, capital planning, and long-term asset management
Establish departmental goals aligned with hotel business objectives, guest experience standards, and Hyatt brand requirements
Oversee preventive, predictive, and corrective maintenance programs for all building systems
Ensure uninterrupted operation of critical infrastructure in a high-occupancy, high-traffic urban hotel environment
Maintain the physical condition and aesthetic quality of guestrooms, public spaces, meeting spaces, and back-of-house areas at luxury brand standards
Develop and manage capital expenditure (CapEx) plans, FF&E programs, and long-term asset replacement strategies
Lead renovation projects, room refreshes, system upgrades, and major repairs—on time, on budget, and with minimal impact to guests and operations
Coordinate with ownership, corporate engineering, designers, contractors, and city agencies
Prepare and manage the Engineering department operating budget, including labor, utilities, contracts, and materials
Monitor utility consumption and implement energy-management initiatives to reduce costs and improve efficiency
Evaluate service contracts and vendor relationships to ensure value, compliance, and performance
Ensure full compliance with all local, state, and federal regulations, including building codes, OSHA, EPA, ADA, and fire/life safety requirements
Lead emergency preparedness planning, life-safety drills, and crisis response protocols
Partner with Risk Management and Security to mitigate operational risk and protect guests, colleagues, and hotel assets
Champion sustainability initiatives aligned with Hyatt’s environmental and social responsibility goals
Implement energy conservation, water management, and waste reduction programs
Leverage technology and data to improve system performance, maintenance planning, and guest comfort
Requirements:
Bachelor’s degree in Engineering, Facilities Management, or related field (or equivalent professional experience)
Minimum 7–10 years of progressive engineering leadership experience in a full-service or luxury hotel, resort, or large commercial facility
Proven experience managing large teams, union environments, and complex building systems
Strong knowledge of HVAC, electrical, plumbing, fire/life safety, and building automation systems
Demonstrated experience managing capital projects and renovation programs
Exceptional leadership, communication, and problem-solving skills
Nice to have:
Experience in an urban, high-rise, or convention hotel environment
Professional certifications (PE, CFM, LEED, or similar)
Familiarity with Hyatt brand standards and corporate engineering programs
Strong working knowledge of California building codes and regulatory environment
High degree of interaction with ownership, city agencies, and corporate stakeholders