Job Description
We're looking for a Director of Engineering to lead the technical delivery of our go-to-market products: the software our Clients, Consumers and Partners use. This covers Priority Pass, LoungeKey, Lounge Pass and the wider airport experiences estate, along with the externally facing APIs, partner integrations, and digital experiences that sit around them. This is one of two Director roles reporting to the VP of Software Engineering. You're accountable for delivering valuable, reliable software to customers and partners at pace, supporting with defining our engineering standards and culture, and nurturing a capable and efficient engineering team. You'll manage a number of Principal Engineers and Lead Engineers, and work with the Engineering Managers and cross-functional squads inside your pillars. You set technical direction, raise the standard for architecture, testing and operational readiness, and make sure delivery is visible without drowning teams in reporting. You'll be close enough to the detail to make credible decisions, but you operate through standards, coaching and clear ownership rather than doing the work yourself. Our cloud-native platform is built on AWS, built with TypeScript, React, Node.js, Kubernetes, serverless, GraphQL, Kafka, Postgres and MongoDB. You will be accountable for business-critical, client-facing, operationally sensitive systems. They carry high-volume customer journeys, partner integrations, reservations, payments-adjacent and PCI-sensitive workloads, and integrations with platforms such as Salesforce. You'll be accountable for the resilience and live operation of the services your teams own. Finally, AI will play a key role in your team, and you will bring demonstratable experience of how you've improved SDLCs with the use of AI, and will take those learnings forward to your team at Collinson.
