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A leading national membership organisation is seeking an experienced senior leader for the newly created role of Director of Member Engagement. The postholder will strengthen relationships with senior stakeholders, enhance regional influence, and ensure a consistent, high‑quality membership experience across England.
Job Responsibility:
Provide strategic leadership for national member engagement, ensuring a coherent, high‑quality and data‑informed experience for all members
Lead a dispersed national team, including regional directors and governance specialists, driving consistency, collaboration and shared standards
Build strong relationships with senior leaders across a wide range of educational organisations, ensuring the membership body remains a trusted and influential partner
Oversee governance services and support for governance professionals, ensuring alignment with the wider membership offer
Strengthen regional presence and influence, including engagement with devolved authorities and key external stakeholders
Drive proactive insight gathering, identifying emerging issues, risks and opportunities affecting members
Contribute to organisational strategy and decision‑making as part of the senior leadership team
Requirements:
Senior leadership experience within a membership body, public policy environment, charity, professional association or comparable stakeholder‑driven setting
Strong credibility and confidence engaging with senior leaders and decision‑makers
Experience leading dispersed teams and delivering consistency across multiple locations
Strategic thinker with strong data literacy and the ability to translate insight into practical action
Skilled relationship‑builder with the ability to navigate complex policy and devolved environments
Commitment to delivering high‑quality services and strengthening member value