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World Relief is seeking a Director of Education, who will provide strategic and operational leadership for World Relief Memphis’ adult learning initiatives, including English as a second language (ESL), integrated course offerings, and other educational programming that equips immigrants and refugees for long-term stability and belonging.
Job Responsibility:
Provide strategic leadership for the Education Department
Translate the organization’s mission and strategic goals into a cohesive educational strategy
Serve as a member of the WRM Leadership Team
Foster a departmental culture characterized by continuous improvement, inclusion, and learner dignity
Hire, supervise and support Education Department staff
Collaborate with the Director of National Education Services
Oversee the full portfolio of adult learning programs
Lead the project management and launch strategy of WR Memphis’ ConnecTEFL certificate program re-design
Ensure high-quality delivery of all programs
Maintain and modify program policies and procedures for departmental operations
Guide the transition of WRM’s education model to a distributed network
Collaborate with other department directors to co-design adult learning workshops
Recruit contracted classroom instructors
Work closely with the Marketing & Communications Specialist to promote Connect Language Center products
Develop and maintain strong partnerships with education institutions, employers, faith communities, nonprofits, and local government agencies
Collaborate with the Church & Community Engagement Department to mobilize volunteers
Represent WRM in local coalitions, education networks, and community events
Ensure curricula and methodologies align with proven models
Oversee departmental budgeting, forecasting, and fiscal accountability
Ensure programs meet or exceed funder requirements and internal performance metrics
Contribute to the diversification of funding streams
Support grant proposal development, compliance reporting, and data collection
Establish clear metrics to evaluate program effectiveness
Review program data regularly with staff
Contribute to organizational learning by sharing success stories
Ensure departmental participation in internal and external monitoring, audits, and evaluation processes
Requirements:
Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
Bachelor’s degree required
graduate degree in education, nonprofit management, TESOL, or related field preferred
Minimum of five years of experience in adult education, workforce development, or community-based education leadership
Experience working cross-culturally and in partnership with immigrant or refugee communities
Strong leadership and team-building skills with experience supervising and developing staff
Demonstrated ability to design, implement, and evaluate ESL and adult education programs
Proven ability to think strategically while managing operational details effectively
Excellent communication and interpersonal skills with cross-cultural competency
Experience cultivating partnerships and mobilizing volunteers in diverse community contexts
Business acumen and comfort with budget management, forecasting, performance tracking, and desire to lead collaborative marketing conversations that yield results
Commitment to learner-centered, trauma-informed, strengths-based, and culturally responsive educational practices
Proficiency with Microsoft Office Suite
Nice to have:
Familiarity with learning management systems and digital learning tools preferred
Bilingual or multilingual ability preferred but not required
Valid driver's license and clean driving record/Driving preferred