Director of EBC, Marriott Bonvoy

Marriott Bonvoy

Location:
China, Beijing

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Director of EBC at the Sheraton Beijing Lize Hotel leads the Catering Sales Department, ensuring revenue goals, guest satisfaction, and departmental financial performance. The role requires managing sales activities, building relationships, aligning with Marriott standards, and providing leadership to the team while focusing on customer service and developing a strong catering strategy.

Job Responsibility:

Manages the catering sales efforts for the hotel including local and group/convention business
Solicits/books local catering business and develops group business
Develops and manages catering sales revenue and operation budgets, and provides forecasting reports
Works with the management team to create and implement a catering sales/marketing plan addressing revenue, customers and market
Develops menus that drive sales
Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards
Coordinates and deploys catering sales resources on-property to establish pull-through and sustainment of catering sales strategies and selling solutions
Ensures a seamless turnover from sales to operations and back to sales while consistently delivering high level of service
Monitors the effective resolution of guest issues that arise as a result of the sales process
Executes exemplary customer service to drive customer satisfaction and loyalty
Manages and directs the on-property catering sales managers to achieve hotel revenue goals
Creates effective structures, processes, jobs and performance management systems
Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department

Requirements:

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
4 years experience in the sales and marketing or related professional area
4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
2 years experience in the sales and marketing or related professional area
4 year college degree

What we offer:

Equal opportunity employer
Inclusive and diverse work environment
Workforce planning
Development and mentoring opportunities
Career growth within Marriott International
Belonging to Marriott’s global community
Learning opportunities and leadership development

Additional Information:

Job Posted:
September 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Director of EBC