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Director of Distribution Operations II

United States, Olive Branch · Job Posted February 20, 2026
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Job Description

This role is supporting our AmerisourceBergen business, which offers supply chain services to healthcare providers and health systems in the United States. Under general direction of the Vice President of Operations, the Director of Distribution Operations II provides direct oversight, coaching, and business direction to Distribution Center leadership teams and provides guidance and business direction to compliance and inventory management teams.

Job Responsibility

  • Provides direct oversight, coaching, and business direction to Distribution Center leadership teams and provides guidance and business direction to compliance and inventory management teams
  • Reinforces a network approach to standardization and performance improvement
  • Owner of day-to-day expense and service performance for the Distribution Center, accountable for sales support and consistent, reliable, high-quality service to customers
  • Generally responsible for Distribution Centers with 50 or more associates and / or ≥ 25K lines
  • Ensures continual and proper compliance with all division, corporate and regulatory requirements
  • Develops the financial and operational plans for the Distribution Center teams, including the expense plans and targets per department and overall Distribution Center and operational performance improvement plans per department
  • Drives daily performance accountability across all areas while reinforcing a team-oriented, customer-focused approach
  • Owns standardization and leads disciplined process for identifying, testing, and verifying improvement opportunities
  • Responsible for the review and approval of department and overall staffing plans
  • Responsible for talent development, providing direction for and leading performance management and development amongst management teams
  • Supervises associate relations functions within Distribution Center including hiring, terminating, performance management, development and training of Cencora associates
  • Establishes and maintains positive work environment creating engagement with Distribution Center associates
  • Coaches and mentors Lead Team members as well as other Distribution Center associates
  • Monitors performance and productivity measures for the purpose of maximizing earnings and expense in the facility
  • Reviews and monitors standard operating procedures
  • makes observations and recommends improvements to promote efficiency in Distribution Center earnings, accuracy, improved service and lower costs
  • Supports compliance with all appropriate policies, procedures, safety rules, and government regulations
  • maintains and coordinates all areas of security within the Distribution Center
  • Performs related duties as assigned.

Requirements

  • Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelor's degree program or equivalent combination of experience and education
  • Normally requires a minimum of four (4) years directly related and progressively responsible experience, including at least two (2) years’ experience at a managerial level
  • Very strong operational knowledge with solid business acumen
  • Ability to communicate effectively both orally and in writing
  • Effective coach / teacher of operational practices and team leadership
  • Good analytical and mathematical skills
  • Effective interpersonal and leadership skills, with ability to create positive work environment
  • Strong organizational skills
  • attention to detail
  • Ability to meet deadlines and consistently deliver solid results
  • Good decision making skills
  • Good presentation skills
  • Excellent problem-solving skills
  • ability to manage and resolve issues effectively and efficiently
  • Knowledge of computers to operate effectively with Outlook, PowerPoint, Word and Excel.

Nice to have

  • Working knowledge of automated warehouse operating systems preferred
  • Working knowledge of ABC warehouse operations preferred

What we offer

  • Medical, dental, and vision care
  • Comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
  • Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
  • Variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

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