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This role is supporting our AmerisourceBergen business, which offers supply chain services to healthcare providers and health systems in the United States. Under general direction of the Vice President of Operations, the Director of Distribution Operations II provides direct oversight, coaching, and business direction to Distribution Center leadership teams and provides guidance and business direction to compliance and inventory management teams.
Job Responsibility:
Provides direct oversight, coaching, and business direction to Distribution Center leadership teams and provides guidance and business direction to compliance and inventory management teams
Reinforces a network approach to standardization and performance improvement
Owner of day-to-day expense and service performance for the Distribution Center, accountable for sales support and consistent, reliable, high-quality service to customers
Generally responsible for Distribution Centers with 50 or more associates and / or ≥ 25K lines
Ensures continual and proper compliance with all division, corporate and regulatory requirements
Develops the financial and operational plans for the Distribution Center teams, including the expense plans and targets per department and overall Distribution Center and operational performance improvement plans per department
Drives daily performance accountability across all areas while reinforcing a team-oriented, customer-focused approach
Owns standardization and leads disciplined process for identifying, testing, and verifying improvement opportunities
Responsible for the review and approval of department and overall staffing plans
Responsible for talent development, providing direction for and leading performance management and development amongst management teams
Supervises associate relations functions within Distribution Center including hiring, terminating, performance management, development and training of Cencora associates
Establishes and maintains positive work environment creating engagement with Distribution Center associates
Coaches and mentors Lead Team members as well as other Distribution Center associates
Monitors performance and productivity measures for the purpose of maximizing earnings and expense in the facility
Reviews and monitors standard operating procedures
makes observations and recommends improvements to promote efficiency in Distribution Center earnings, accuracy, improved service and lower costs
Supports compliance with all appropriate policies, procedures, safety rules, and government regulations
maintains and coordinates all areas of security within the Distribution Center
Performs related duties as assigned.
Requirements:
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelor's degree program or equivalent combination of experience and education
Normally requires a minimum of four (4) years directly related and progressively responsible experience, including at least two (2) years’ experience at a managerial level
Very strong operational knowledge with solid business acumen
Ability to communicate effectively both orally and in writing
Effective coach / teacher of operational practices and team leadership
Good analytical and mathematical skills
Effective interpersonal and leadership skills, with ability to create positive work environment
Strong organizational skills
attention to detail
Ability to meet deadlines and consistently deliver solid results
Good decision making skills
Good presentation skills
Excellent problem-solving skills
ability to manage and resolve issues effectively and efficiently
Knowledge of computers to operate effectively with Outlook, PowerPoint, Word and Excel.
Nice to have:
Working knowledge of automated warehouse operating systems preferred
Working knowledge of ABC warehouse operations preferred
What we offer:
Medical, dental, and vision care
Comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
Variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.