Director of Customer Operations Job at Crusoe (San Francisco)

Director of Customer Operations

We’re Quickline, and we believe everyone deserves great internet. Whoever you ar...

Location

United Kingdom

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven success leading customer operations in high volume service environments, ideally within telecoms, broadband or utilities
A track record of delivering transformation through automation, AI, and workflow redesign
Strong commercial instinct, with the ability to reduce cost to-serve while improving outcomes
Experience building empowered, accountable teams with a culture of continuous improvement
Confident operating at senior level, partnering crossfunctionally to drive better customer and business outcomes

Job Responsibility

Shape and own the end to-end customer journey across every touchpoint
Drive a bold CX strategy that balances simplicity, quality, and cost
Transform operations through AI, automation, and digital first service design
Lead and develop a high performing customer service and technical support team
Play a pivotal leadership role in building a modern, customer centric broadband provider

What we offer

Pension – 5% employer / 5% employee contribution
Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts
25 days annual leave + bank holidays, your birthday, house move and wedding day off
Option to buy or sell up to 5 additional days annual leave
Enhanced Paternity/Maternity/Adoption leave
High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc
Free Parking on site
Regular ‘Lunch & Learns’
Social Events – Summer and End of Year parties etc
Customer Obsessed Awards - Regular opportunities to win

Fulltime

Director of Housekeeping / Assistant Director of Housekeeping

Manages housekeeping functions and staff on a daily basis to ensure property gue...

Location

Japan , Tokyo

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
3 years experience in housekeeping or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
3 years experience in housekeeping or related professional area

Job Responsibility

Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained
Directs and works with team to successfully execute all housekeeping operations
Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department
Responsible for inspecting areas of responsibilities and following up with a plan for improving results
Ensures compliance with all housekeeping policies, standards and procedures
Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
Inventories stock to ensure adequate supplies
Supervises an effective inspection program for all guestrooms and public space
Ensures all employees have proper supplies, equipment and uniforms

Fulltime

Associate Director Of Operations

Join our team as an Associate Director of Operations and help lead high performi...

Location

United States , Mount Vernon

Salary:

146000.00 - 220000.00 USD / Year

Perdue Farms

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent related work experience in Business or Ag-Business
Minimum of 10 years of related work experience
Knowledge of budget development and administration, report analysis, USDA and employment law
Broad integrated knowledge of live production and plant operations
Ability to travel to remote facilities and/or offices for meetings up to 25% of the time
Must be willing to relocate, if applicable

Job Responsibility

Work with Operations management in establishing and measuring operating and capital budgets for the operation in a manner to enable the operation to maintain a competitive position in the industry
Lead and develop each plant processing area to ensure plant metrics are met
Work with all support departments to ensure each facet of the organization is working together for associate engagement and meet company goals
Provide feedback and guidance to the processing team in developing solutions for improving processes, maintaining processing environment, and innovative problem solving
Ensure compliance with all legal and regulatory requirements and promote a community image of the Company as the preferred place to work
Ensure that product quality, service, and reliability meet or exceed our customers’ expectations

What we offer

Medical/Rx
401(k) with employer match after 1 year
Critical illness
Accident insurance
Dental
Vision
Life insurance
Optional group life insurance
Short-term and long-term disability protection
Flexible spending accounts

Fulltime

New

Director Of Operations

A company specializing in logistics and transport is looking for a site director...

Location

Canada , Halifax

Salary:

Not provided

Randstad

Expiration Date

August 24, 2026

Requirements

University studies in a relevant field (administration, management, human resources)
Minimum of 3 years of experience in a management position within a warehouse environment
Knowledge of logistics and the supply chain
Leadership and communication skills
Analytical skills
Familiar with the legislation specific to the business
Familiar with internal auditing processes and sectoral monitoring and observation
Ability to travel internationally during the first few weeks of placement
3PL- fast paced and high volume environment experience is mandatory

Job Responsibility

Guarantee overall site performance
Maintain team well-being and safety
Lead the development and implementation of continuous improvement plans to optimize workflows
Increase productivity and maintain high service standards
Build and maintain strong customer relationships
Ensure satisfaction of the customer through effective communication
Consistently striving for operational excellence

What we offer

Permanent position
Salary based on experience
Competitive salary + performance bonuses
Comprehensive benefits package (health, dental, and vision)
Career growth and professional development opportunities

Fulltime

Director of Operations

We are looking for an experienced operations leader to direct manufacturing perf...

Location

United States , Blacksburg

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering, Operations Management, Business, or a related discipline
At least 7 years of progressive leadership experience within a manufacturing environment
Demonstrated success leading plant operations and improving productivity, efficiency, and overall operational performance
Working knowledge of continuous improvement frameworks such as Lean Manufacturing, Six Sigma, or similar approaches
Strong financial and analytical skills with experience managing budgets, capital expenditures, and cost control initiatives
Ability to lead cross-functional teams across operations, logistics, warehouse management, and supply chain activities
Effective communication, problem-solving, and organizational leadership skills with a hands-on management style

Job Responsibility

Direct manufacturing activities across production, maintenance, quality, warehousing, and distribution to maintain efficient day-to-day operations
Shape and execute operating plans that improve output, control costs, and support broader organizational goals
Establish and monitor performance measures that drive accountability, highlight trends, and guide operational decisions
Lead continuous improvement efforts using structured methodologies to reduce waste, increase throughput, and improve margin performance
Refine production schedules, labor utilization, and material flow to maximize capacity and meet customer demand
Oversee operating budgets and capital planning, partnering with finance to evaluate spending, forecast needs, and identify savings opportunities
Ensure compliance with applicable safety, quality, and regulatory standards while advancing corrective and preventive action programs
Work closely with supply chain and procurement teams to secure material availability, improve supplier performance, and manage inventory effectively
Develop plant leadership and cross-functional teams by coaching managers, strengthening accountability, and supporting workforce planning and succession efforts
Promote a proactive safety culture through training, audits, risk reduction initiatives, and timely resolution of identified issues

What we offer

medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan

Fulltime

Director of Operations

At Refreshments, operational excellence is the foundation of sustainable growth....

Location

United States , Milwaukee

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Bachelor's degree highly preferred
Minimum of 5+ years of leadership experience in Food Service, Hospitality, Facilities, Business Management, Direct Store Delivery, Retail, Route Operations, Warehouse Operations, Service Operations, Equipment Maintenance, or a related field
Minimum of 3–5 years of relevant experience in operations leadership, route-based operations, warehouse management, service/equipment maintenance, or similar business environments
Proven leadership experience with responsibility for financial performance, operational execution, client service, and/or P&L outcomes
Strong understanding of operational metrics, financial drivers, productivity levers, margin improvement, and performance management routines
Demonstrated ability to lead through influence, build alignment, and drive accountability across multiple locations, functions, and leadership levels
Strong communication and collaboration skills, with the ability to engage effectively with frontline employees, Market Center leadership, regional leadership, clients, and functional partners
Ability to diagnose operational issues, simplify complex problems, and support practical, sustainable solutions
Experience leading change, implementing new processes, and improving business performance in a fast-paced, evolving environment
Proficiency in Microsoft Office required

Job Responsibility

Support the Central Region by driving execution, improving consistency, and accelerating performance across a complex, multi-market business
Serve as a key operational partner across the Central Region
Establish clear expectations, operating routines, and follow-up mechanisms to ensure disciplined execution across assigned areas of responsibility
Maintain formal operational responsibility for one assigned District
Drive growth within the existing client base by partnering with Sales, Operations, and Market Center leadership
Ensure exceptional customer service and operational execution
Leverage data, financial insights, and operational metrics to identify opportunities and accelerate performance
Model key leadership behaviors and reinforce a culture of safety, service excellence, accountability, inclusion, and continuous learning
Coach and mentor District, Market Center, and functional leaders
Lead organizational change efforts

Fulltime

Director of Operations

As a Director of Operations you will plan, manage, and guide contracted services...

Location

United States , San Marcos

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Meaningful experience in service industry, contract services, or hospitality environment.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis.
Experience crafting product sales strategies and implementing operational programs and initiatives.

Job Responsibility

Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Fulltime

Regional Director of Operations

As a Regional Director of Operations in the Dallas/Fort Worth area, you will pro...

Location

United States , Dallas

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries
Demonstrated leadership skills with a broad knowledge of management practices, business judgement and client/consumer interaction
Confirmed ability to hire, assess, develop and grow hard-working talent
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
Established communication and teamwork skills to work with all levels on the organization from the front line associate through leadership
Proven success in a repeatable business model, including leading through change and turnaround initiatives
Bachelor’s degree is generally required to be successful
advanced degree in business or related field is preferred

Job Responsibility

Provide overall vision, planning, direction, and control to assigned units for a medium-size, defined account normally generating $12-40M+ in revenue
Execute General Management program with a focus on growth, cost and productivity, leading people and delivering financial commitments
Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units
Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence
Coach & mentor employees
Identify and engage top talent and develop team members
Plan and lead team management meetings
Ensure safety and sanitation standards
Establish and maintain effective client and customer rapport
Identify client needs and communicate operational progress

Fulltime

Select Country

Director of Customer Operations

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Director of Customer Operations

Director of Customer Operations

Director of Housekeeping / Assistant Director of Housekeeping

Associate Director Of Operations

Director Of Operations

Director of Operations

Director of Operations

Director of Operations

Regional Director of Operations

Our AI answers in your language