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Director of Credit/Collections

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Westminster

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for an experienced Director of Credit/Collections to lead and optimize our global credit and collections strategy. Based in Westminster, Colorado, this role is pivotal in driving sustainable growth while mitigating financial risks in a hybrid software and hardware business environment. The ideal candidate will excel in team leadership, process improvement, and cross-functional collaboration to deliver exceptional results.

Job Responsibility:

  • Develop and execute a comprehensive global credit and collections strategy that aligns with business objectives and balances risk and growth
  • Drive process improvements and technological advancements across credit approvals, order-to-cash, and collections workflows to enhance efficiency and scalability
  • Lead and mentor a high-performing team, fostering accountability and delivering exceptional service to both internal and external stakeholders
  • Oversee credit risk assessments for both new and existing customers, incorporating financial health, contract structures, and industry trends
  • Manage collections activities to minimize outstanding receivables and bad debt, ensuring compliance with service-level agreements and business goals
  • Provide data-driven insights and reporting on receivables aging, credit risk, and bad debt trends to inform strategic decision-making
  • Ensure compliance with regulatory standards, internal controls, and audit requirements to maintain operational integrity
  • Collaborate with Sales, Finance, Legal, and Operations teams to support business growth and improve customer experiences
  • Supervise relationships with external vendors, including collection agencies and credit bureaus, to ensure effective management
  • Advocate for continuous improvement initiatives using methodologies like Six Sigma to refine processes and enhance team performance

Requirements:

  • MBA and/or Bachelor's Degree
  • 8+ years in a credit/collections leadership role, ideally leading a team of 20+ direct reports
  • O2C experience
  • Lean Six Sigma experience, preferred
  • CICP or CCRA, preferred
  • Software/SaaS industry experience, preferred

Nice to have:

  • Lean Six Sigma experience
  • CICP or CCRA
  • Software/SaaS industry experience
What we offer:
  • unlimited PTO
  • immediate healthcare coverage (including vision and dental)
  • 401k with 4% company match
  • annual bonus potential
  • company stock/equity options
  • paid holidays

Additional Information:

Job Posted:
January 03, 2026

Work Type:
Hybrid work
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