This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Manage a portfolio of strategic partner organizations, serving as the primary point of contact and steward of the overall relationship
Develop and execute engagement plans that align partner priorities with HBS AI Institute research, faculty expertise, and programming
Ensure a high-quality partner experience across the full lifecycle, including onboarding, ongoing engagement, and long-term value realization
Translate faculty research into clear, relevant insights for practitioners, supporting partners in applying these insights to organizational challenges
Convene and facilitate interactions between partners and faculty, including briefings, workshops, and collaborative research opportunities
Navigate university structures and processes to effectively coordinate across stakeholders, including faculty, research centers, and administrative units
Lead regular partner reviews to assess engagement, share insights, and identify opportunities for deeper collaboration
Monitor partner engagement and feedback to inform continuous improvement and ensure alignment with Institute goals
Serve as a conduit between partner organizations and the Institute, elevating practice-based insights to help shape research priorities and initiatives
Contribute to the development of new partnership opportunities through a thoughtful, relationship-driven approach
Collaborate with colleagues across HBS, including Executive Education and HBS Online, to deliver integrated learning and engagement experiences
Support the evolution of the Institute’s partner engagement model, including defining best practices and success metrics
Lead, coach, and develop a team of 1–3 staff members, fostering a collaborative, high-performing environment that supports strategic corporate partnership goals
Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents
Other duties as assigned
Requirements
Bachelor's degree is required
10+ years of experience in consulting, strategic partnerships, customer success, higher education administration, or related advisory roles
Demonstrated ability to manage complex, enterprise-level relationships and drive measurable outcomes in matrixed or academic organizations
Experience working with senior executives on strategy, transformation, or innovation initiatives
Experience collaborating with faculty, researchers, or academic leadership, or navigating university-based environments and stakeholder models
Ability to synthesize complex ideas into clear, actionable insights for executive audiences while maintaining academic rigor
Strong interest in digital transformation, data, and AI
MBA or equivalent experience
Background in consulting, enterprise customer success, or higher education partnerships
Experience working within or alongside universities, research institutes, or executive education programs
Experience defining success metrics and leading data-informed client or partner engagements
Familiarity with academic research processes, publication norms, and faculty engagement models
Demonstrated experience leading, coaching, and developing staff, with a commitment to fostering high-performing and collaborative teams
Nice to have
MBA or equivalent experience
Background in consulting, enterprise customer success, or higher education partnerships
Experience working within or alongside universities, research institutes, or executive education programs
Experience defining success metrics and leading data-informed client or partner engagements
Familiarity with academic research processes, publication norms, and faculty engagement models
Demonstrated experience leading, coaching, and developing staff, with a commitment to fostering high-performing and collaborative teams
What we offer
Generous paid time off including parental leave
Medical, dental, and vision health insurance coverage starting on day one
Retirement plans with university contributions
Wellbeing and mental health resources
Support for families and caregivers
Professional development opportunities including tuition assistance and reimbursement