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Director of Continuous Improvement

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Aramark UK

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Location:
United States , Chicago

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Category:

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Contract Type:
Not provided

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Salary:

115000.00 - 130000.00 USD / Year

Job Description:

Aramark is seeking a dynamic and results-driven Director of Lean Six Sigma Process Improvement to lead strategic performance initiatives across two premier healthcare institutions— University of Chicago Medicine and the Cleveland Clinic. This role will champion operational excellence, drive measurable improvements in service delivery, and foster a culture of continuous improvement through Lean Six Sigma methodologies.

Job Responsibility:

  • Lead and manage enterprise-wide Lean Six Sigma projects across both healthcare systems
  • Collaborate with hospital leadership, clinical teams, and Aramark operations to identify inefficiencies and implement sustainable solutions
  • Facilitate Kaizen events, root cause analyses, and value stream mapping sessions
  • Develop and monitor KPIs to track progress and impact of process improvements
  • Mentor and coach Aramark and client staff on Lean Six Sigma tools and principles
  • Align improvement initiatives with hospital goals in patient experience, safety, and cost containment
  • Present findings and recommendations to senior stakeholders at both institutions
  • Ensure compliance with healthcare regulations and Aramark standards

Requirements:

  • Bachelor’s degree in Business, Engineering, Healthcare Administration, or related field
  • Lean Six Sigma Green Belt certification required
  • Black Belt strongly preferred
  • Minimum 7 years of experience in process improvement, preferably in healthcare or service operations
  • Proven track record of leading cross-functional improvement projects with quantifiable outcomes
  • Strong analytical, facilitation, and project management skills
  • Excellent communication and stakeholder engagement abilities
  • Willingness to travel between Cleveland and Chicago as needed

Nice to have:

  • Prior experience working within or alongside large academic medical centers
  • Familiarity with Aramark systems and service lines (e.g., food services, environmental services, facilities)
  • Change management certification or training (e.g., Prosci, ADKAR)
  • Advanced degree (MBA, MHA, or MS in Industrial Engineering) is a plus
What we offer:
  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave and disability coverage

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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