Director of Content Systems & Research

• Shape and scale our research engine: Produce and guide rigorous, frontier insights with our existing research team, that inform the market and become the public voice of AirOps’ research
• Champion the rise of the Content Engineer: Translate research into curriculum, training tracks, and platform-specific education, that lower the barrier for beginners and raise the ceiling for advanced users
• Productize our core IP: Guide the strategy and development of Power Agents, the reusable workflows that encode best practices, ensuring our research shows up as actionable out-of-the-box value
• Strengthen and scale our best-in-class research motion that blends internal analysts, external research partners, and customer data
• Define rigorous methodologies for causal and correlational testing across AI search, organic visibility, and content performance
• Become the public evangelist for AirOps research — representing our insights across online channels, conferences, workshops, and customer programs
• Translate findings directly into playbooks, platform guidance, and workflow recommendations
• Build and scale tiered Content Engineering tracks with platform-specific training, curriculum, and resources
• Convert research findings into curriculum, training materials, and platform-specific best practices
• Grow and steward the community of Content Engineers, ensuring programs that drive activation, retention, and long-term mastery
• Own the roadmap for and launch AirOps Power Agents for the most demanding and high-leverage use cases
• Ensure Power Agents deliver out-of-the-box value across self-serve and enterprise segments, informed by research and enablement feedback
• Establish the strategy, metrics, and operating cadence that unify Research, Enablement, and Power Agents into one compounding system
• Collaborate with Product, Marketing, Customer Success, and Sales to embed insights data directly into workflows and playbooks
• Lead a multidisciplinary team and coordinate external experts to accelerate execution across research, education, and workflow development

• 5–7+ years of experience in organic search, with proven impact in B2B, SaaS or Marketplace Growth environments
• Hands on experience with AI search channels and mechanics
• Strong research leadership experience, with a track record of designing rigorous, credible, methodology-driven insights for technical and executive audiences
• Deep curiosity about emerging AI patterns, model behavior, and the future of search with a bias for experimentation and rapid learning
• Exceptional communicator who can translate complex ideas into clear, sharp narratives for both practitioners and executives and is comfortable writing social content, being on stage, online, doing podcasts, etc
• Experience in curriculum, education, or content framework design, ideally building structured learning paths or training programs
• Demonstrated ability to align internal teams (enablement, product, customer-facing) with external market insights and community feedback
• Thrives in a fast-moving, ambiguous environment and can build programs from zero to one, then scale them with clarity and precision

Strong presence and/or audience in the organic search space

• Equity in a fast-growing startup
• Competitive benefits package tailored to your location
• Flexible time off policy
• Parental Leave
• A fun-loving and (just a bit) nerdy team that loves to move fast