Director of Conference Services Job at Four Seasons (Orlando)

Director of Conference Services

We are looking for a passionate Director of Conference Services who strives for ...

Location

United States of America , Maui, Hawaii

Salary:

144000.00 - 155000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelor’s Degree / CMP Certification preferred
Three years or more experience in Conferences Services and experience managing managers
Excellent reading, writing and oral proficiency in the English language
Good organizational skill
Attention to detail
Ability to multitask
High level of creativity
Ability to work long and irregular hours, weekends, and evenings
Able to negotiate, organize, delegate & work under pressure
Basic knowledge of audio-visual equipment and Internet technology – helpful

Job Responsibility

Coordinates all requirements for various conference groups booked by the Sales Department
Responsible for enforcing the terms of sales letter of agreement and guiding meeting planners through the planning process
Communicates the needs and expectations of the client with all departments in the hotel
Ensures successful execution of group and client satisfaction

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Director of Conference Services & Catering

We are seeking a dynamic and commercially driven Director of Conference Services...

Location

Italy , Florence

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 2 years of leadership experience in Conference Services, Catering, or Events within a luxury hotel or resort environment
Proven track record in driving sales performance and revenue growth
Strong expertise in event planning, operations, and client relationship management
Experience managing and developing high-performing teams
Excellent communication, negotiation, and organizational skills
Ability to work in a fast-paced, high-pressure environment with flexibility for evenings, weekends, and holidays
Fluency in English and Italian is required
additional languages are a plus
Candidates must already hold valid authorization to work in Italy at the time of application

Job Responsibility

Drive the achievement of overall Commercial and Catering revenue goals, aligning with the hotel’s strategic objectives
Review sales production, pace, and performance
implement proactive sales action plans to meet or exceed budget targets
Partner closely with Sales to optimize function space utilization and revenue mix
Lead negotiations, proposals, and menu presentations to maximize profitability while meeting client expectations
Identify and execute upselling and cross-selling opportunities across all group and event segments
Develop weekly forecasts, annual budgets, and long-term planning strategies
Oversee the end-to-end planning and execution of all conferences, meetings, weddings, and social events
Ensure all programs are executed in line with brand standards and luxury service expectations
Act as the primary liaison for clients, ensuring seamless communication from contract signing through event completion

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Employee Meals

Fulltime

Assistant Director of Catering & Conference Services

The Catering Sales Manager is responsible for contracting and closing local cate...

Location

Germany , Berlin

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the sales and marketing, guest services, front desk, or related professional.
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required.

Job Responsibility

Manages sales efforts for the hotel including local corporate and social catering.
Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.
Responds to incoming catering opportunities for the hotel.
Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.
Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
Closes the best opportunities for the hotel based on market conditions and hotel needs.
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
Designs, develops and sells creative catered events.
Maximizes revenue by up-selling packages and creative food and beverage.
Manages catering sales revenue and operation budgets, and provides forecasting reports.

Fulltime

Director of Catering & Conference Services

The Director of Catering & Conference Services oversees the planning and executi...

Location

United States of America , Lana'i city

Salary:

100000.00 - 115000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Successful candidate must possess legal work authorization in United States
The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required
Hawaii Driver’s Abstract is required for this role
Ability to stand for extended periods, lift up to 40lbs, and push/pull as needed during shifts
Three years or more experience in a leadership position within Conferences Services

Job Responsibility

Oversee the planning and execution of all social and group events, serving as the primary liaison between clients and hotel departments
Ensure all contractual requirements are met
Guide planners through the event process
Deliver seamless experiences that achieve high levels of client satisfaction
Lead all aspects of team management
Oversee financial performance through labor management, budgeting, forecasting, cost controls, inventory oversight, and contractor invoice reconciliation
Maintain a visible leadership presence
Build strong client and guest relationships
Negotiate contracts, menus, and event proposals
Develop and uphold departmental standards

What we offer

100% Employer contributed Medical, Dental, and Vision benefits
Competitive wages and other benefits (Retirement Plan, Wellness Credit, Travel Credit) as well as Paid Time Off & Holiday Pay
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary stays and exclusive discounts at Four Seasons Worldwide
Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
Comprehensive learning and development programs to help you master your craft
Energizing Employee Culture where you are encouraged to be your true self

Fulltime

New

Director of Catering and Conference Services

The Director of Catering and Conference Services will oversee all aspects of a p...

Location

United Arab Emirates , Abu Dhabi

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

A minimum of 2–3 years’ experience in a similar role within a luxury brand, preferably with strong knowledge of the UAE market
Knowledge of Catering Sales operations, hygiene standards, and cost control procedures
Strong leadership, organizational, and financial management skills
Excellent communication, interpersonal, and guest service skills
Ability to work in a fast-paced environment and as part of a team
Proficient in English (speaking, reading, writing)
Arabic language is a plus

Job Responsibility

Oversee all aspects of a profit and service driven Catering Sales Department
Supervision of the conference services, catering sales and administrative staff in their day-to-day roles
Review for accuracy and assign to the Conference Services Managers all booking turnovers from the Sales Department
Prepare with analysis the Catering and Conference Services weekly 3-Month financial forecast, month end financial summaries, and contribute to the annual Marketing Plan and Budget
Assist in developing and executing projects for assigned market areas to increase catering activity, volume and profit
Act as the liaison for all vendor/supplier related clients’ needs
Complete periodic audits of the Account and Booking Data in Golden Sales & Catering
Evaluate current sales practices and make recommendations to maximize profitability
Oversee the quarterly administration and seek new ways to motivate and maximize revenues with incentive plans
Finalize the requirements of personally booked or assigned Catering and Conference Services bookings while maximizing revenue potential

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Laundry/Dry Cleaning for Business Attire
Complimentary Employee Meals

Fulltime

Director of Events and Conference Services

We are seeking a Director of Events & Conference Services to lead our Conference...

Location

Canada , Niagara Falls

Salary:

70000.00 - 80000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Minimum 5 years progressive hotel experience, with at least 3 years in Convention Services within a high-volume environment
Large convention hotel experience preferred
Post-secondary education in Hospitality Management or related field preferred
Proven leadership ability with experience developing and motivating teams
Strong business acumen with budgeting, forecasting, and revenue management experience
In-depth knowledge of Food & Beverage operations, banquet service, and event execution
Working knowledge of health regulations, liquor laws, and operational compliance
Strong selling, negotiation, and presentation skills
Excellent organizational, time management, and multi-tasking abilities
Strong communication skills, both verbal and written

Job Responsibility

Provide strategic leadership and oversight of the Conference Services and Catering teams, including Managers, Coordinators, and Group Housing
Lead the department to book, sell, plan, and execute all events while ensuring the highest level of guest satisfaction
Direct the planning and execution of complex, high-profile group business across both properties
Assist in the development and execution of the annual hotel business plan and departmental budget
Collaborate closely with Sales and actively participate in site inspections to support conversion and client experience
Maintain strong working relationships with the Director of Food & Beverage, Executive Chef, and Director of Banquets
Ensure clear and consistent communication across all departments to support successful event execution
Develop and manage catering menu pricing and banquet room minimums using current competitive market data
Maintain and update CI menu pricing, including all custom write-ins
Maximize meeting space utilization to drive incremental revenue opportunities

What we offer

Comprehensive Health & Medical Coverage
Prescription Drugs
Dental Coverage
Life and AD&D
Paramedical and Extended Health Care
Out of Country Emergency Travel Insurance AND Assistance
Career Growth & Development
Associate Hotel and Dining Discounts
Ontario Attractions Reciprocal Program
Convenient Parking - Complimentary or reduced-rate parking

Fulltime

Director of Catering and Conference Services

Four Seasons Hotel Singapore is seeking a commercially driven and people-focused...

Location

Singapore , Singapore

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 5 years in a senior Catering, Conference Services or MICE leadership role within a luxury hospitality environment
Strong budgeting and forecasting capability
Excellent written and verbal communication skills
Degree in Hospitality Management, Business or equivalent preferred
Due to work visa restrictions, we regret to inform that this position is open to Singaporeans only

Job Responsibility

Drive catering sales across corporate, social, MICE and group segments
Lead structured pipeline reviews and conversion strategies
Develop proactive need-period action plans to optimise space utilisation
Partner closely with Sales, Revenue Management and Banquet Operations to maximise profitability
Ensure timely proposal submission, disciplined follow-up, and strong client conversion
Deliver accurate forecasting and pacing oversight
Build a high-trust, high-performance culture within a well-established team
Provide clear direction, balanced feedback, and consistent accountability
Conduct structured 1:1 meetings and performance conversations with confidence
Develop and mentor managers to elevate commercial focus and execution standards

What we offer

A world-class luxury brand environment
Meaningful career growth opportunities
Best-in-class training and development
Competitive benefits and employee privileges
Complimentary stays at Four Seasons properties (subject to availability)

Fulltime

Conference Services Director

The Director of Conference Services will lead and manage the conference services...

Location

United States , Beaverton

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Hospitality or related field preferred
3-5 years conference planning or related experience
Strong time management skills, customer service, attention to detail
Ability to perform various tasks simultaneously
Strong communication and interpersonal skills
Work well independently and as a team member
Experience with Microsoft Office, Momentous, Delphi, Opera or other event management systems
Knowledge of CVENT, WebEx, MS Teams, and various virtual meetings strongly preferred
Ability to manage in a diverse environment with focus on client and customer services

Job Responsibility

Lead and manage conference services team
Oversee operations management of conference needs
Receive upcoming meetings from event management system and collaborate with event teams
Assist with special needs/requests for events
Manage Event Order for conference including all necessary information
Attend weekly delivery meeting to review changes in upcoming programs or special events
Relay conference details to departments: AV, Facilities, Catering
Distribute and discuss group Event Order in weekly information meeting
Remain available and approachable throughout planning phases
Inspect status of meeting or classroom set-ups and take corrective action

Fulltime

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Director of Conference Services

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